Administrative Office Assistant

REGINA M. DENNINGTON 973-***-****

Boynton Beach, FL ****************@*****.***

ADMINISTRATIVE ASSISTANT, offering exceptional organizational communication, and relationship building

skills ensuring client satisfaction and retention of business. Articulate and friendly with a professional demeanor.

SKILLS & QUALIFICATIONS

Client Services Focused Basic Office Equipment Schedule Flexibility

Communications Liaison Recruiting Experience

Schedule Management Spreadsheet Preparation

Multiline Phone Systems Teamwork & Planning

PROFESSIONAL EMPLOYMENT

Administrative Assistant, DAVID LERNER ASSOCIATES, Boca Raton, FL 2014 2015

Managed incoming/outgoing phone calls to provide information, take messages and direct calls

Greeted visitors and directed to the appropriate staff member for assistance

Completed account forms for the branch Investment Counselors as requested

Disseminated IRA distribution forms to clients for the Required Minimum Distribution

Recruited applicants from job searching websites to attend our Investment Counselor Career Seminars

Scheduled follow up interviews and new hire paperwork

Prepared spreadsheets of attendees and action taken if hired

Signed up David Lerner Associates as a vendor at local events for marketing purposes

Sales Consultant, FASHION SHOPPE BOUTIQUE, Boynton Beach, FL 2014 – 2014

Greeted customers entering the store and assisted with men’s clothing/accessories

Ensured customers received excellent service through direct salesmanship, prompt and courteous service

Identified needs and assisted with selections for entire outfits

Assisted customers with scheduling and completing alterations

Cultivated successful relationships with customers ensuring return business to increase sales

Contacted customers in regard to outstanding layaways, accounts receivables for payment

Customer Service/Sales Representative, WELLS FARGO BANK, Boca Raton, FL 2013 2014

Greeted customers and assisted with banking needs, services and products

Helped them succeed financially through quality retail product sales and referrals

Participated as a dual money counter for the vault and behind teller lines

Ensured excellent customer service in all interactions, Teller referrals and transactions

Upsold banking products to existing customers and referred others to staff for further assistance

OTHER EMPLOYMENT

Design & Sales Consultant, INSPERITY (THOMASVILLE FURNITURE), East Hanover, NJ 2012

2013

Financial Services Sales Coordinator, CITIGROUP, New York, NY 1975 2009

EDUCATION

Diploma General Studies, St. Brendan’s High School, Brooklyn, NY

OCCUPATIONAL CERTIFICATES

Florida Community Association Manager Florida CAM Course # 0004625

Microsoft Office Word Specialist, Microsoft

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