Manager Management

GARY E. CAMDEN 214-***-**** **** Fountain Drive, Mesquite, TX 75181 ****.******@***.***

SENIOR OPERATIONS MANAGER

A proven leader of multisite operations offers expertise in hiring and building peak-performing teams,

working with clients to define goals and ensure quality deliverables, and developing solid safety protocols.

Conducts astute vendor and labor relations/negotiations, identifying areas to lower client costs while

optimizing the corporate profitability.

Core Strengths

Team Management – Staff Recruiting & Development –Dispatch– Safety Protocols – P&L/Budget Management

Account Management – Client Relations – Contract Negotiations – Fleet Management – Operations Process

Improvement/Implementation – Labor Relations – Strategic Planning – Procedure Development – MS Office

Select Career Highlights

• Worked as team leader to launch new operations for both JW Logistics’ and Dynamex

nationally; hired and trained all management staff and assisted with other staff and contractors as

needed.

• Helped to grow one dedicated account from annual revenue of $3.4M year ending 1999, to

$12M year ending 2010. This growth was accomplished through superior service, client relations,

and ongoing design work to create efficiencies across the clients supply line.

• Forged and maintained strong relationships with tractor and trailer vendors and other equipment

suppliers; negotiated a five-year lease with Ryder for 26 built to spec tractors and XTRA lease

for 30 built to spec trailers for dedicated account. Had 28 Moffett forklifts built to spec in

Ireland for client account.

Professional Overview

Hansen & Adkins Auto Transport

2014-May 2015

Operations/Yard &Safety Manager

Managed all yard and load procedures for the delivery of up to 800 vehicles per day.

Identified all efficiencies within the daily operation and implemented change as applicable.

Confirmed all loads left the UP rail yard loaded to company and DOT standards.

Created a working environment with the goal being both driver and customer retention.

JW LOGISTICS, LLC 2011-2013

Regional Transportation Manager, Central Region

Lead operations in the Central and Southwest regions of the US, developing relationships with multiple

equipment and other vendors and negotiated new service contracts as needed.

Handled recruiting efforts for onsite management and other staff for an early stage company; oversaw all

startup operations in the area, including front end and back end processes for accounting and

administrative functions.

Oversaw and had ultimate management responsibility for all accounts and business centers within

regions.

Managed P&L administration as well as general accounting and reporting practices.

Wrote and implemented detailed operations and safety SOP’s.

DYNAMEX, INC. 1998-2011

Area Operations Manager, Central & Southwest US

Managed dedicated transportation accounts in the Central and Southwest regions of the US and served as

a member of the national startup team for the development and implementation of accounts valued at

$40M.

Held full P&L responsibility for a book of business with accounts totaling in excess of $15M.

Worked with clients to develop key metrics and identify target goals in order to maintain efficiency and

99%+ customer satisfaction; organized quarterly business reviews with all existing clientele.

Instrumental in defining SOPs for each account as well as equipment needed to develop pricing

estimates.

Created significant savings for customers by designing efficiencies in the client supply chain.

Oversaw recruiting and mentoring of onsite account managers, drivers and staff.

Ultimate responsibility for all driver, equipment and safety guidelines with implementation for all

locations.

Prior: MAX DISTRIBUTIONS, Branch Operations Manager: Led 75 Independent Contractors and Company Drivers.

Served as Safety & Compliance Supervisor; created and managed the safety program, streamlined operations, and cut

labor costs 30% prior to sale to Dynamex.

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