Customer Service Human Resources

Courtney M. Dudley

Houston, Texas *.********@*******.*** 505-***-****

EDUCATION

University of Houston Expected Graduation: May

2016

College of Liberal Arts and Social Science

Bachelor of Science

Major: Kinesiology Minor: Sociology

EXPERIENCE

Olive Garden Houston, Texas May 2015- Present

Server

-Perform excellent community service, and active listening

- Deliver food and beverages to customers using time management skills

- Collaborated with kitchen staff, managers, and hostess to provide customers with the best

experience possible

Corrales Bistro and Brewery Corrales, New Mexico June 2014 – August 2014

Waitress

- Performed customer service through taking orders, delivering food and beverages to multiple

tables

- Collaborated with kitchen, and bar staff to provide excellent customer service

Babysitter Rio Rancho, New Mexico May 2013- May 2015

- Organized different educational activities to play each day with the child

- Provided caregiving activities such as diaper changing, cleaning the home, and taking care of

animals

University of New Mexico Hospital August 2009- May 2011

Internship

- Worked under a mentor, head of human resources department

- Completed daily, weekly, and monthly goals

- Completed different office duties including filing, printing, answering phones, organized files,

and copying

The Pit Albuquerque, New Mexico September 2009 – March 2011

Concession Worker

- Organized and served food and beverage to customers

NCAA ATHLETICS

University of Houston Varsity Soccer Team August 2013 – Present

Character, Teamwork, Time Management Skills, Multitasking

- Accustomed to performing under high pressure situations.

- Effectively balanced academic and athletic time commitments.

- Exhibited team leadership

Houston Leadership Academy September 2013 - Present

- Developed personal leadership and decision making skills.

ACTIVITIES

Volunteer, Talking to children about college September 2010 –

May 2011

HONORS

Captain of Club Soccer Team

SKILLS

Computer: Microsoft: Excel, Outlook, PowerPoint and Word

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