GLENDA CRUZ CRUZ
**** **** **** **. **** TX ***** Mobile 787-***-****
e-mail: **************@*****.***
? Professional Profile ?
Accomplished professional with 20 years experience as an Administrative
Assistant. Solid track record of completing assignments timely and
precisely. Demonstrated ability to meet deadlines. Able to handle
confidential information and identify areas for system improvement with
ease. Highly motivated person, who knows success, comes from being
prepared, hard work, and perseverance.
Core Competencies
? Microsoft Office ? Quickbooks ? EAM System ? Filing
System ? Time Management ? Documents Management ? Meticulous
attention to detail ? Office Administration ? Database Management
? Professional Experience ?
2011-2014 Transporte Sonnell, Corozal PR /
Administrative Assistant & Warranty Clerk
? Receive or prepare work orders ? Schedule and dispatch workers
? Perform research on warranties and
prepare customize warranty papers for work ? Review all warranty
claims ? Evaluate databases and complete
all data entry for warranty claims and filings ? Coordinate with
account departments and settle all warranties
claims ? Billing ? Invoicing ? All clerical duties in the
Service Department.
2008-2011 AFLAC, San Juan PR / Independent
Insurance Agent
? Call or visit policyholders to deliver and explain policy ?
Analyze insurance program and suggest additions
or changes, or to change beneficiaries ? Calculate premiums and
establish payments method ? Explain
necessary bookkeeping requirements for customers to implement and
provide group insurance program ? Perform
administrative tasks, such as maintaining records and handling policy
renewals.
2004-2008 Carlos Mesa Truck and Sales, San Juan PR /
Administrative Assistant
? Prepare daily work and run schedules ? Receive or prepare work
orders ? Monitor personnel to coordinate
service and schedules ? Record and maintain files and records
of customer requests, work or services performed,
charges, expenses, inventory, and other dispatch information ?
Runs reports and complete daily cash reconciliation
reports ? Maintain petty cash ? Order supplies and
equipment ? Handled multifaceted clerical task
2000-2004 Freightliner Truck and Sales, Inc., Cata o PR /
Administrative Assistant
? Create and maintain reports and records, financial reports,
applications, reports, and administrative orders.
? Manage all financial transactions ? Runs reports and complete
daily cash reconciliation reports ? Maintain
petty cash ? Reconcile bank accounts ? Generate deposit ?
Account Payable ? Account Receivable ?
? Manage payroll and prepare payroll tax returns.
? Education ?
1990 Agustin Stahl High School, Bayamon PR /
High School Diploma
Secretarial Commercial Course
? Reference ?
References upon request.