Customer Service Project

Supriya Kakde

E-mail: *********.*****@*****.***

Mobile: +91-902*******

OBJECTIVE

To Deploy all my Experience exposure to take-up challenges in projects and contribute to the organization's

goals to achieve career advancement of the self in consistent with the growth of the organization.

SUMMARY

Junior Software Tester possessing 1 years Experience in the “Osumare Marketing

Solution”, Pune .Worked on Manual Testing.

Experience in Software Development Life Cycle (SDLC) and various Models.

Proficient with Black Box, Functional testing.

Experience in Defect Reporting and Tracking the Defects.

Customer Service Executive possessing 6 Months Experience In WIPRO company,

Hinjewadi, Pune In ORIGIN Process which is an Australian process.

Involving in Solving Billing related Test Cases In Sap software Module like

CRM (Customer relationship Management ) And ISU (Indrastrial Solution of

utility ) as the Client Requirement that having different type like as Order

management, Work request, and as well as BPEM(Business Process Exception

Management ).

Involving in Indentify the Requirement as Per Client .

CERTIFICATION

Automation Testing course from SEED InfoTech, Pune Training provided by HP company

Trainer.

Certified course of software testing from SEED InfoTech, Pune

ACADEMIC PROFILE

Sr. BOARD / YEAR OF

NAME OF EXAM PERCENTAGE

No. UNIVERSITY PASSING

1 B.E. Final year Amravati University 2013 61.38

2 Poly Final Year Mumbai Board 2010 75.58

3 S.S.C. Maharashtra State Board 2007 76.92

TECHNICAL SKILLS

Programming Languages C, C++, SQL

Tools ISU and CRM modules of SAP, MS Outlook, QTP, QC,

Selenium, Load Runner, MS Office, MS Excel

Courses Diploma in Software Testing (Manual +Automation)

Other Skills DBMS, RDBMS concept, Networking Concept.

TECHNICAL EXPERIENCE

PROJECT-1

SEED InfoTech, Pune

Project Title Orange HRM V2.5

Module Name Leave Module

Sub Module My Leave

Duration July 15, 2013 To July 30, 2013

• Writing test cases for Leave and My Leave Module

Roles and Responsibilities

• Test execution

• Defect reporting

PROJECT-2

Osumare Marketing Solutions, Pune

Project Title BreakToCinema

Designation Test Engineer

Team Size 5

Description:

Osumare Marketing Solutions provides services like Website design and development, Social

Media Marketing. I worked on a project “Breaktocinema”. Breaktocinema.com is an online platform

for the aspirants looking to enter into the Bollywood. In this website, user can create their profiles

which are used by film/serial directors for auditions, register for Dance Competitions organized by

Breaktocinema, get events and news updates. This website also has 9 other region wise sub-domains

which will deliver services to regional industries like Mollywood, Pollywood, Telugu Cinema,

Guajarati Cinema, Marathi Cinema, Bhojpuri Cinema, Bengali Cinema, Haryanvi Cinema, and Tamil

Cinema. Environment: .Net framework 4.0,

Microsoft SQL Server 2012, Visual Studio 2012, Window Responsibilities:

Involved in all phases of SDLC like Analysis, Design, Coding, Testing,

Deployment, and Maintenance.

Gain overall understanding of existing system architecture..

Worked closely with the Software Developer to make sure all the functionality in the

application meets the System Specifications.

Performed manual testing to verify the functionality of various features of the User

Interface.

Responsible for weekly status updates showing the progress of the Testing effort and

open issues to be resolved.

Following are the users of the system: 1. Admin 2. Known face user 3. General User 4. End Users

FINAL YEAR ACADEMIC PROJECT

Project Title Zigbee Based Remote Monitoring System For College Bell Using AVR

ATMEGA 16

Technologies Wireless System

ACHIEVEMENTS

• First position in “Project presentation “ in Gaity 2011, First position in “Dance” In Gaiety

2012

• First position in “Paper Presentation” in B.N.C.O.E., Pusad

CO-CURRICULAR ACTIVITIES

• Paper title- “Finger Vein authentication” in H.V.P.M. Engineering, Amravati

• Participated in “ROBOTICS” in a national level technical festival by B.N.C.O.E, Pusad

EXTRACURRICULAR ACTIVITIES

Participated in Group dance in college gathering and received first prize

I am also a Good communicator and anchored many events at the college level.

My hobbies include Learning new concepts, Painting, Dancing, Cooking, Net Surfing

PERSONAL DETAILS

Full Name : Supriya Pramodrao Kakde

14th Oct, 1991

Date of Birth :

Address for Correspondence : Snehankit colony, Warje Naka, Pune.

Contact : 902-***-****

Marital status : Single

Nationality : Indian

Languages spoken : English, Hindi, Marathi (Native)

DECLARATION

I hereby declare that the above-mentioned information is correct, up to my knowledge and I bear the

responsibility for the correctness of the above-mentioned particulars.

Place: Pune (Supriya P. Kakde)

Date:

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