Manager General
Resume:
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NIRMAL R PATNAIK
Nandi Gardens Phase I,
J P Nagar 9th Phase,
Aalahalli,
Bangalore 560052
***********@*****.***
PERSONAL INFORMATION
DATE OF BIRTH: August 04, 1951.
FATHER'S NAME: TARAKESWAR R. P.
NATIONALITY: INDIAN
MARITAL STATUS: MARRIED
CAREER OBJECTIVE
To excel in the chosen field of work i.e., service sector and to exceed the
expectations of the company, colleagues and subordinates by optimizing the
Productivity, achieving targeted budgets within the Available resources.
ACADEMICS
o 1967 - Matriculation 1 Class (English Medium) from Jamshedpur.
o 1971 - Diploma in Hotel Management and Catering Technology
o Specialization in Food & Beverage Management from A.H. & M.A.
sponsored by Inter Continental Hotels at The campus of Michigan State
University, (East Lansing) U.S.A.
o Guest Courtesy Training from Intercontinental Training Center, U.S.A.,
Sales and Marketing training from Choice Hotels International, USA.
WORK EXPERIENCE
2010-2012 Worked as Group General Manager at The Capitol Hotel, 4 Star with
140 rooms and managing a project of 306 rooms 5 star hotel project
Bangalore.
2006-2009 Working as a General Manager (Projects & Operations) for M S
Ramaiah Hotels and Resorts Pvt Ltd., Operating Two 3 Star Hotels and
handling a 5 Star project in collaboration with Moven-Pick Group,
France.
2004-2006 Worked as a General Manager (Projects & Operations) for
The Nest Hotels Pvt Ltd., renovating 3 Star Deluxe Resort with 80
Duplex Cottages with a CTC of 6.0 lacs per Annum ( A venture of
"GOLD WINNER" top 60th FMCG brand In India ISO 9002 & HAACP
Accredited company).
2003-2004 Worked as a General Manager for Quality Inn Aruna, Chennai, 4
star deluxe hotel with 91 rooms.
2000-2003 Worked as Group General Manager, Nahar Group (4 star hotels,
corporate catering food courts, specialty restaurants) at Bangalore.
2000- Worked as Resident manager in RAMADA HOTEL MANOHAR, HYDERABAD (5
STAR). Specialty Restaurants, Flight catering, industrial catering.
1997 -2000 Worked for Quality Inns India, as a General Manager for Three
years in Hyderabad, Tirupati and Bangalore, achieved highest Room revenue
and F & B Revenue. (CHOICE HOTELS INTERNATIONAL, USA)
ACHIEVEMENTS
In quality inn hotels I have achieved the required Quality
and standards, making changes in interiors Adding best
facilities such as quality linen, Enhancing the guest
services with added amenities in Housekeeping department,
elaborate land scaping, color Plan and floral arrangements.
The air conditioning was upgraded, provided Internet and
Business center facilities with audiovisual aids. Added
more banquet facilities to enhance the guest satisfaction
and revenue.
1996-97 worked as General Manager, Basera Hotel, Hyderabad (4 star).
ACHIEVEMENTS
Added more rooms to increase more revenue and opened vast lawns for evening
banquets with adequate arrangements for buffet dinners. Added more
boardroom type conference halls with all banquet amenities to for value for
money to the guests. Hotel revenue doubled.
1994-96 worked as Astt. Food & Beverage Manger in Green Park Hotel (4-
STAR), Hyderabad.
ACHIEVEMENTS
Increased the revenue of Tulips coffee shop an Once upon a time Restaurant
with good P R Skills and teamwork.
1993-94 worked as Operations Manager in Pizza Hut & Shebastan Palace
Restaurant (Persian Cuisine and the most expensive restaurant in Doha,
Qatar).
ACHIEVEMENTS
Opened family section to the existing facility, which doubled the sales of
pizza hut. Involved in shebastan palace restaurant, specializing in Persian
cuisine from project stage. Planned and implemented interiors with Persian
rugs and materials imported from Iran and planned the complete cuisine from
Iran and created the finest and expensive restaurant in gulf.
1991-93 worked as a General Manger for Hotel Iilapuram (3-Star). Total
Project Coordination and Operation. Achieved highest sales in Vijayawada.
1986-90 worked as a Bar Supervisor in Muscat Inter-Continental Hotel (5
star Deluxe), Muscat.
ACHIEVEMENTS
. WON THE GOLD MEDAL IN J&B COCKTAIL OLYMPICS IN CAIRO.ACHIEVED THE
HIGHEST REVENUE IN FOOD AND BEVERAGE.
. 1983-86 joined as F & B Trainee and Worked as a Restaurant Manager in
Windsor Manor Sheraton & Towers, Bangalore.( 5 Star Deluxe )
. 1980-82 joined as Restaurant Manager and promoted as Asst. Manager- (F
& B.) in Hotel Dolphin, Visakhapatnam. ( 4 Star )
1976-79 joined as Mgmt. Trainee and Worked as a Restaurant Manager in
Hotel Satkar International (3-Star) Patna, sponsored by ITDC .
1972-76 started my career as Restaurant Trainee for KWALITYS and worked as
a Restaurant Manager.
JOB KNOWLEDGE
10 years experience as General Manager and 20 years experience in Food and
Beverage department and including Rooms Division. I am an expert in
promoting the outlets and banquets and I have an excellent track record in
increasing revenue in Rooms Division, Food and Beverage. Complete knowledge
of operations of Front Office, House Keeping, property maintenance, Food &
Beverage Production, Management Information Systems, very strong in Food &
Beverage Management, Cost and Inventory control, Credit Recovery, Efficient
Strategies in Sales Promotion, Food Festivals organization with
sponsorships, Conversant with Worldwide wines, Cocktails & Cuisine.
LANGUAGES KNOWN
English, Hindi, Telugu, Tamil, Bengali, Oriya, Kannada, Arabic.
STRENGTHS
. I consider myself a go-getter and achiever.
. I am completely self -motivated. My consistent track record has been
achieved due to my ability to anticipate the needs of customers and
people around me.
. I believe in having sound operation knowledge with updated
information, which serves to fortify my skills as a successful
Organizational Head and Team Leader.
. I consider myself widely read and traveled, as a result of which I am
able to converse and communicate with my clients, colleagues,
subordinates and superiors effortlessly.
. I have the innate ability to forgive and forget, which goes a long way
in making the environment at the work place, pleasant, amicable and
enhance teamwork in the current scenario, where I believe the man
management is the cutting edge.
INTERESTS AND ACTIVITIES
* Reading fiction and nonfiction.
* Meeting people, traveling and learning about various cultures and
civilizations.
* Internet and latest in Information Technology.
Nirmal R Patnaik
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