Customer Service Software
Resume:
JANE DEGTAR
** ***** ***** ***, ********* PA ****3
8
HONE: 267-***-****
P
MAIL: ********@*****.***
E
OBJECTIVE
BTAIN POSITION AS SOFTWARE DEVELOPER TO UTILIZE MY SKILLS AND EXPERIENCE
O
SUMMARY OF QUALIFICATIONS
● UALITY MINDED IT PROFESSIONAL WITH OVER 20 YEARS EXPERIENCE IN CROSS PLATFORM APPLICATION
Q
EVELOPMENT AND PROJECT MANAGEMENT.
D
● URRENT WITH THE TECHNOLOGICAL PROGRESS. EFFECTIVELY UTILIZE TECHNICAL KNOWLEDGE, AND PROBLEM SOLVING
C
SKILLS TO ASSESS REQUIREMENTS, RECOMMEND PROCESS IMPROVEMENTS, DEVELOP SOLUTIONS, AND COMPLETE
PROJECT LIFE CYCLE
.
● YEARS EXPERIENCE WITH ECOMMERCE WEB DEVELOPMENT TEAM USING JAVA AND J2EE TECHNOLOGY STOCK
4,
AVASCRIPT, JQUERY.
J
● NTEGRATION APPLICATIONS UTILIZING JMS MQ TECHNOLOGY.
I
●
HANDS ON EXPERIENCE IN DESIGN AND DEVELOPMENT HP EXSTREAM SOFTWARE
APPLICATIONS
●
EXPERIENCE IN ESTIMATE AND COORDINATE PROJECT
EFFORT
.
SKILLS
● ANGUAGES KNOWN: JAVA
L, SQL, HTML, AVASCRIPT,
J VB, COBOL
● EB TECHNOLOGIES: J2EE, JSP, SERVLETS, JDBC, JNDI, JMS MQ, JAXP, DOM, SAX,
W
● ATABASES: ORACLE 11G, MS ACCESS
D
● NVIRONMENT: SUN SOLARIS 5.6, HP UX 10.20, WINDOWS XP, MAINFRAME
E
● OOLS/OTHERS:
T HP EXSTREAM DIALOG,
IBM RAD
9.0, TEALEAF
● ERVERS: PACHE/TOMCAT WEB SERVER
S A, IBM WEBSPHERE APP SERVER WAS 7.0, IIS
PROFESSIONAL EXPERIENCE
SR PROGRAMMER, FARMERS INS. CO.
WILMINGTON, DE - 2009-2015
ACCOMPLISHMENTS
● EVELOPED AND IMPLEMENTED MULTI TIER APPLICATIONS USING JAVA, J2EE, JDBC, JSP,HTML, STRUTS
D,
AVASCRIPT, SERVLETS, JAVABEANS, CSS, DOM, JAXP.
J
● EVELOPED AND IMPLEMENTED ENCRYPTED DATA INTEGRATION
D .
AGE
P 1
JANE DEGTAR
53 GREEN RIDGE CIR, LANGHORNE PA 19053
8
HONE: 267-***-****
P
MAIL: ********@*****.***
E
● EVELOPED AND IMPLEMENTED JAVA APPLICATIONS USING MVS, STRUTS DESIGN PATTERNS
D .
● ARTICIPATED IN ALL PHASES SOFTWARE DEVELOPMENT LIFE CYCLE INCLUDING REQUIREMENTS GATHERING, ANALYSIS
P,
DESIGN, IMPLEMENTATION, DEPLOYMENT AND SUPPORT
.
RESPONSIBILITIES
● UPPORT AND MAINTENANCE WEB APPLICATION ALLOWING ONLINE CUSTOMERS DIGITALLY SIGN INSURANCE DOCUMENTS
S .
PPLICATIONS TECHNOLOGY JAVA/J2EE, STRUTS, HTML, JSP, JAVASCRIPT, JQUERY, JMS MQ.
A
● EVELOPMENT AND SUPPORT INTRANET APPLICATIONS BASED ON JAVA/J2EE, JDBC, ORACLE, AND JMS MQ
D
SERVING COMPANY'S INTERNAL CUSTOMERS .
● OMPLETE PROJECT LIFE CYCLE WORKING CLOSE WITH BUSINESS ANALYST, ARCHITECTURE, MIDDLEWARE, AND QA
C
TEAMS.
● OLLABORATE WITH MIDDLEWARE TEAM TO DISTRIBUTE JAVA/J2EE BASED APPLICATIONS TO IBM WEBSPHERE
C
APPLICATION SERVER TEST AND PRODUCTION ENVIRONMENTS
.
● OLLABORATE WITH CUSTOMER SERVICE TEAM TO
C RESPOND ONLINE CUSTOMERS INQUIRIES UTILIZING EALEAF
T WEB
MONITORING TOOLS AND PROVIDE DETAILED ROOT CAUSE ANALYSIS ON
CUSTOMERS EXPERIENCE.
TECHNICAL LEAD / SR. PROGRAMMER ANALYST, AIG MARKETING INC.
WILMINGTON, DE - 2003-2009
ACCOMPLISHMENTS
●
DELIVER REAL TIME DOCUMENT OUTPUT APPLICATION BASED ON HP EXSTREAM SOFTWARE INTEGRATED WITH THE
ED
DIGITAL SIGNATURE WEB APPLICATION ALLOWING CUSTOMERS ESIGN DOCUMENTS REAL TIME.
● ELIVERED XSTREAM REAL TIME APPLICATION WITH IBM MQ CONNECTOR
D E .
●
INTEGRAT XSTREAM
ED E APPLICATION WITH JAVA CONNECTOR DESIGNED TO CAPTURE
REAL TIME DOCUMENTS META
IN XML FILE .
DATA
●
DESIGN AND IMPLEMENTED REUSABLE OBJECTS AND FORMULAS IN EXSTREAM DIALOG ESIGNER
D TOOL.
●
DELIVER REAL TIME APPLICATION BASED ON HP EXSTREAM SOFTWARE PACKAGE INTEGRATED WITH RIGHTFAX
ED
SERVER
.
●
IMPLEMENT XSTREAM REAL TIME
ED E APPLICATION UNIX HP SERVER
.
ON
●
EVALUAT XSTREAM SOFTWARE PROVIDE SOLUTION FOR THE REPLACEMENT LEGACY DOCUMENT OUTPUT
ED E AND
MAINFRAME BASED APPLICATION.
AGE
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JANE DEGTAR
53 GREEN RIDGE CIR, LANGHORNE PA 19053
8
HONE: 267-***-****
P
MAIL: ********@*****.***
E
● ESIGNED XSTREAM APPLICATIONS
D E REQUIRED MAPPING DRIVER FILE TO XML FILE, AND LEGACY COBOL
COPYBOOK .
RESPONSIBILITIES:
● ESIGN, DEVELOPMENT AND IMPLEMENTATION EXSTREAM REAL TIME APPLICATION INTEGRATED WITH WEB BASED DIGITAL
D
SIGNATURE APPLICATION
.
● ESIGN, DEVELOPMENT AND IMPLEMENTATION EXSTREAM REAL TIME APPLICATION WITH RIGHTFAX SOFTWARE
D
PACKAGE .
● EAD EFFORT TO IMPLEMENT REAL TIME AND BATCH EXSTREAM SOFTWARE BASED DOCUMENT OUTPUT APPLICATIONS
L .
● EVELOP COMPLEX
D DOCUMENTS, RULES AND FORMULAS USING EXSTREAM DESIGNER TOOL
.
● RODUCTION SUPPORT AND MONITOR REAL TIME EXSTREAM APPLICATION ON UNIX SERVER
P .
● ROVIDE TECHNICAL GUIDANCE TO JUNIOR EXSTREAM DEVELOPERS
P .
SR. PROGRAMMER ANALYST, GE CAPITAL SERVICE
FORT WASHINGTON, PA - 1996-2003
RESPONSIBILITIES:
● EVELOPMENT AND SUPPORT CLIENT SERVER APPLICATION SERVING COMPANY’S FUNCTIONS BASED ON FOXPRO
D
DATABASE.
● EVELOPED AND SUPPORT REPORTING PROCESS BASED ON BUSINESS OBJECT REPORTING TOOL.
D
● NHANCEMENT AND SUPPORT MAINFRAME BASED APPLICATIONS UTILIZING COBOL, VSAM, CICS.
E
SR. PROGRAMMER ANALYST, AON/UFLIC
FORT WASHINGTON, PA - 1989-1995
RESPONSIBILITIES:
● EVELOPMENT AND SUPPORT CLIENT SERVER APPLICATION SERVING INTERNAL COMPANY FUNCTIONS BASED ON VB6,
D
CCESS DATABASE, SQL/ORACLE, CRYSTAL REPORT TOOL
A .
● NHANCEMENT AND SUPPORT MAINFRAME BASED APPLICATIONS BASED ON COBOL, VSAM, CICS.
E
PROFESSIONAL TRAINING
● ALESFORCE CERTIFICATION TRAINING
S
AGE
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JANE DEGTAR
53 GREEN RIDGE CIR, LANGHORNE PA 19053
8
HONE: 267-***-****
P
MAIL: ********@*****.***
E
● FFECTIVE LEADERSHIP GE TRAINING
E
● E SIX SIGMA GREEN BELT CERTIFICATION GE TRAINING
G
● EVELOPING OBJECT ORIENTED APPLICATIONS WITH JAVA: FULL LIFE CYCLE IBM TRAINING
D
● EB DESIGN WITH HTML, JAVASCRIPT BUCKS COUNTY COMMUNITY COLLEGE
W
EDUCATION
● BELARUSIAN STATE UNIVERSITY - MINSK, BELARUS
BACHELOR OF SCIENCE IN MATHEMATICS
U.S. CITIZEN
REFERENCES UPON REQUEST
AGE
P 4
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