Financial Controller

DIVAKAR SHENOY

** ********* **** ****: 905-***-****

Markham, Ontario L6E 2H2 *********@*****.*** Cell: 647-***-****

ca.linkedin.com/in/divakarshenoy/en

FINANCIAL CONTROLLER & SENIOR OPERATING OFFICER

Optimizing value and bottom-line results with proven financial and operational leadership

SIGNATURE COMPETENCIES & STRENGTHS

Executive Vision & Direction

Strategic Planning & Implementation

Cross-Functional Leadership

Business & Market Development

Organizational Development

Human Resources & Compensation

Multi-Entity Operations

Budgeting, Forecasting & Reporting

Client Relationship Management

M&A Due Diligence

Vendor Qualification & Management

Contract Negotiations

Regulatory & Statutory Compliance

Business Acquisitions & Integration

Full Cycle Project Management

Offshore Operations Management

Results-driven finance and operations executive with a history of driving efficiency, growth, and profitability in dynamic

domestic and global business environments.

Financially astute strategist with a solid record of inspiring positive organization change, building productive business

cultures, strengthening market position, and maximizing top- and bottom-line revenue and profit performance.

Dynamic builder and leader of culturally diverse teams who integrates people, processes, and financial/technology

resources into strategic solutions for driving positive, sustainable organizational change and growth.

Confidently executes under pressure, transforms complex challenges into positive outcomes, and “makes things

happen”. Holds Federal and Provincial High-Level Clearance valid through the end of 2020.

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

INFOSYS LIMITED, Toronto, Canada • 1994 to 2014

Progressive tenure with this NYSE-listed global consulting and IT services company with operations in 30+ countries,

161,000 employees, and annual revenues of US $8.39 billion.

FINANCIAL CONTROLLER / HEAD OF OPERATIONS & INFRASTRUCTURE – INFOSYS CANADA (2012-2014)

Managed all aspects of Canadian operations for Infosys Limited and two subsidiaries, Infosys BPO and Infosys

Public Services, with a combined revenue base of US$150 million. Served as legal representative for all 3 businesses

and monitored banking activities for the entire organization. Developed quarterly operating budget and P&L activities

and provided senior financial management (in India) with consolidated financial report. Managed the payroll process,

compliance, and employee benefits for all 3 Canadian branches. Oversaw 5 direct reports and 16 team members

supporting offshore teams in various capacities.

Executive Leadership:

Collaborated with Corporate CFO, Global COO, Country Manager, and the Board of Directors on a variety of

strategic initiatives for Canada.

DIVAKAR SHENOY RESUME PAGE TWO

Maintained heavy involvement in building the Infosys brand; identified, developed, and evaluated marketing

strategies based on knowledge, market characteristics, cost, and markup factors.

Revenue & Profit Optimization:

Contributed to 3 consecutive years of year-over-year revenue growth through sound financial management,

internal controls, cost reduction initiatives, and productivity/efficiency enhancements.

Saved $1 million through implementation of new vendor and payment process routed through credit cards, in

addition to earning merchant reward points over 2 years.

Consolidated telecom vendor relationships that resulted in 10% year-over-year savings over 3 years.

Initiated and implemented an investment research program that resulted in government grants from the investment

credit.

Contract Negotiations & Management:

Played key role in 5 major contract negotiations and closings, within an 18-month period, which have generated a

multi-year revenue stream.

Renegotiated contracts with major aerospace and mining companies that increased the revenue base in Canada.

Secured 2 new major contracts in the Calgary region projected to generated more than $25 million over the next

5 years.

Process Development & Improvement:

Implemented SAP BCM module for managing the end-to-end process for all banking transactions, which has

resulted in significant increases in productivity and profitability for the company.

Initiated and implemented external subcontractor management system (ECMS) for all external resource hiring,

which generated substantial savings at the corporate level.

Initiated and implemented tools for Visa Independent Global Delivery Model (VIGDM) for existing base of hires.

Corporate Compliance & Data Security:

Provided overall strategy, leadership, and direction to corporate compliance team. Monitored employee adherence

to compliance-related policies and procedures and managed regulatory audits.

Led and managed 3 major projects for maintaining compliance with Master Service Agreement (MSA), payroll,

and Canadian immigration laws.

Implemented global compensation model and global immigration compliance system across Canada.

Served as Chief Security Officer for Infosys and Infosys Public Services to ensure that vendors were qualified and

certified to complete projects within government or public services.

Implemented data privacy, retention, and security measures for internal and external customer data, acting in

capacity of data privacy officer.

Financial Management:

Held financial responsibility for foreign and treasury, audits, SOX compliance, business finance, cost controls,

compliance, and risk management.

Served as trustee and oversaw administration and financial reporting for the company savings and retire plan

through Manulife Financial Services.

Tax & Audit Management:

Captured 13% savings on offshore revenue contracts by securing favorable tax rulings from Canadian federal tax

authorities on treatment of onsite and offshore revenues.

Initiated and implemented employee tax law interpretation pertaining to Canadian technology companies that

resulted in 2% gross compensation savings, in Canada, and $300,000 in annual payroll savings.

Successfully completed 3 major audits from the Federal and Provincial governments.

Offshore Operations:

Established offshore operations in the U.S., Mexico, Brazil, UK, Puerto Rico, and Costa Rica, each utilizing

Infosys in India as their offshore delivery center.

HEAD OF FINANCE & ADMINISTRATION – INFOSYS CANADA (2000-2012)

Led business development, marketing, and brand-building initiatives across Canada, in addition to holding full

financial accountability, including foreign exchange and treasury, business finance, cost controls, SOX, compliance,

DIVAKAR SHENOY RESUME PAGE THREE

audits, and risk management. Prepared annual tax returns, financial information (including statements, business

activity reports, forecasts), and annual budgets. Led procurement activities, including vendor negotiations, contract

management, and due diligence. Managed team of 100 employees in the Toronto office, with extended oversight of

600 employees in offices across large Canadian cities. Directly reported to Global CFO in India and other senior

management team members. Two-time recipient of Chairman’s Award.

Organizational / Infrastructure Development:

Played lead role in establishing the Canadian Branch infrastructure, which included building the client base,

initializing the HR function, implementing recruiting and hiring procedures, and hiring the first HR manager.

Opened 2 subsidiary companies, Infosys BPO and Infosys Public Service, which were spin-offs of Infosys new

market development initiatives. Built companies from startup organizations into fully operating enterprises with

revenues of $25 million in just 2 years.

Revenue Growth, Cost Savings & Profit Optimization:

Generated significant savings for the North America region through various initiatives, which included

consolidation of leased spaces and vendor relationships and negotiation of various service contracts, including

overseas medical insurance renewals.

Increased annual revenues from $10 million to $150+ million, with 97.6% client retention, by maintaining

exceptional client satisfaction levels based on consistent delivery of the high-quality services.

M&A / Due Diligence:

Played key role in 2 major merger transactions in Australia and Europe, which included coaching and managing

the resource integration effort.

IT Project Management:

Managed multiple IT projects, including an SAP rollout and new accounting software implementation, which

improved operations in finance, administration, corporate planning, and other key functions.

EDUCATION

Master’s Degree, Finance & Accounting – University of Madras, India.

CERTIFICATION COURSES

CHARTERED PROFESSIONAL ACCOUNTANTS (CPA PREP) LEVEL 1 COMPLETED

PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION (PMP) IN PROGRESS

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