James Dusenbery
**** **** ****** *****, ******** Springs, CO 80925
Cell: 910-***-**** Email: *****.*********@*****.***
Clearance Interim Top Secret
SUMMARY OF QUALIFICATIONS
Certifications: MCTS Microsoft SharePoint 2010 Configuration, Comptia A+, Comptia Security+
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Programming: Visual Basic, C#, HTML, CSS, JavaScript, JQuery, PHP
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Hardware: PC Client/Server, Printers, CISCO Routers, CISCO Switches, CISCO Call
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Manager, VSAT (Very Small Aperture Terminal) Satellites, CISCO VoIP (Voice over
Internet Protocol) Phones
Operating Systems: Windows 8, Windows 7, Vista, XP, 2008 Server R2, 2003 Server, Mac OS X,
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Unix, Linux
Software: Microsoft SharePoint 2007 & 2010, VMWare, Microsoft Office, Adobe Creative Suite,
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Adobe Dreamweaver, SAMS (Standard Army Maintenance System), SARSS (Standard Army
Retail Supply System), PBUSE (Property Book Unit Supply Enhanced), Oracle, MC4 (Medical
Computers for Combat Casualty Care)
Network/Internet: TCP/IP, DNS, DHCP, Telnet, FTP, SFTP
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Information Technology Specialist Honor Graduate (Fort Gordon, GA)
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EXPERIENCE
September 2013 – Present L entech – Contract with Har r is IT Services
SharePoint Developer / SharePoint Administrator
Designed, implemented, and maintained enterprise level SharePoint sites to service Network
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Space and Operations Maintenance program for the Air Force
Subject matter expert, assisting organization in recommendations for best practices, increased
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efficiency, and reduced costs
Performed daily administration tasks including managing permissions, creating websites,
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designing workflows, backing up data, etc.
Lead effort in SharePoint development, designing customized content to suit the customers’
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needs
Hosted routine staff meetings to update IT team of status updates, upcoming projects, and
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development efforts
Provided hands on training and assistance to customers worldwide
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August 2013 – September 2013 Serco Contract with AppleOne
SharePoint System Administrator II
Provided tier 2 support of the Air Force Space Command's Microsoft Office SharePoint Server
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Farm (60,000+ End Users)
Assisted management in creating visual representations of data patterns from ongoing issues
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Performed daily server maintenance and scripted solutions to streamline the process
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2004 – October 2013 U.S. Army – Available to work July 2013
Information System Supervisor
Designed, implemented, and maintained Microsoft Office SharePoint Server Site Collections and
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user permission schemes at the enterprise level and managed teams that did this as well
Created Microsoft SharePoint application solutions using HTML, CSS, and JavaScript and
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managed teams that did this as well
Designed master pages and sub sites using SharePoint Designer and managed teams that did
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this as well
Supported client engagement and the implementation of network and system diagnostics and
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configuration and managed teams that did this as well
Performed on site and remote terminal analysis, diagnosis, and resolution of complex desktop
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problems for end users, and recommend and implemented corrective solutions, including off site
repair for remote users, as needed and managed teams that did this as well
Operated and coordinated communications systems such as automated networks and satellite
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data links and managed teams that did this as well
Identified and resolved functionality issues with Microsoft desktop applications (Microsoft Word,
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Excel, PowerPoint, Access and Outlook) and managed teams that did this as well
Installed, configured, and diagnosed PC hardware including NIC cards, modems, memory,
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motherboards, peripheral devices, drives, print drivers, sound cards, operating systems and
application software and managed teams that did this as well
Monitored and installed information assurance vulnerabilities and security patches on servers and
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network computers and managed teams that did this as well
Installed, integrated, and maintained various communications and information systems with
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existing data distribution systems to enhance data communications reliability and security and
managed teams that did this as well
Diagnosed and repaired electronic equipment to the component level and managed teams that
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did this as well
Operated and maintained routers, switches and various testing equipment and managed teams
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that did this as well
Oversaw Encrypted Telecommunication Device Inventory and SIPRNET access
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Provided secure telecommunications support on the Brigade and Corporate level and managed
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teams that did this as well
Managed the operations of multiple secure 24 hour, 7 day a week helpdesk centers including
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customer service calls, server maintenance, information assurance at the server level, and
network troubleshooting
Military Police Officer
Planned and coordinated the inspection and the redeployment of 7,000 personnel,
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900 vehicles, 1,000 containers, and various other equipment while ensuring all
United States Customs and Department of Agriculture procedures and regulations were adhered
to
Effectively led and managed members of my team while coordinating and cooperating with other
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teams in the organization to enforce Fort Bragg and North
Carolina State Laws
Maintained accountability and functionality of over $600,000 worth of equipment while in charge
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of the unit arms room with 0% loss
Implemented a more efficient storage system which resulted in 25% faster equipment issue/turn
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in times and easier accountability of equipment
Scheduled and managed 24 hour operations within the arms room while still performing Military
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Police duties throughout the standard business day
Enforced 100% of Fort Bragg regulations regarding arms room operations and security with no
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infractions
Effectively trained on the job in a very harsh environment while under constant stress
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EDUCATION
U.S. Army Specialized Training: Information Technology Specialist (Honor Graduate),
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Leadership, Firearms, Law Enforcement
Completed CEH Coursework through Leaderquest
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American Military University: 54 Credit Hours in Bachelors of Information Technology
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