Customer Service Sales

Chris Sanchez

**** ******* ***., ** *****, CA ***31 • 562-***-**** • ********@*****.***

Objectives

To advance my career into a management roll using my extensive sales experience and strong leadership

skills

Experience

alphabroder

10330 Pioneer Blvd., Suite 270, Santa Fe Springs, CA 90670

Senior Account Executive 2013 – Present

Primarily focused on developing, maintaining, and growing sales within my territory

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Assisted in managing, coaching and mentoring the West Coast Inside Sales Team which included

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our Denver satellite office

Developed and implemented employee incentive programs to help motivate sales based on

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corporate directives

Account Executive 2005 2013

Focused on developing, maintaining, and growing sales within my territory

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Reassigned to 5 different territories after sales growth expectations were met

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Each reassignment demanded a higher level of sales expertise than the previous

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Inside Sales Representative 2004 2005

Assisted Account Executives with day to day tasks including order entry, order tracking, returns and

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general customer inquires

Customer Service Representative 2003 2004

Chris Sanchez

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Inbound customer service calls within our call center in La Mirada

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Took phone calls from customers needing to open accounts, place orders, check stock, request returns,

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and other general product inquiries

Several lateral promotions that included training new customer service representatives, running our

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fax order department, working our La Mirada Will Call

Accomplisments

• 2014 Asked to travel to Denver frequently to help manage and coach Account Executives that came

on board during the Imprints Wholesale merger

• 2010 Western Region Impact Player of the Year

• 2009 Inner Circle Award Winner

• 2006 One of two CSR’s to be handpicked to move into Inside Sales when the call center closed

• 2003 Asked to help open our new call center in Middleboro, MA

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