Customer Service Office
Resume:
KIERSTEN LALLATHIN
Customer Service/Clerical/Restaurant
Kiersten Lallathin
P hoenix, AZ 85015
**************@*****.***
JOB EXPERIENCE
Arby's 2013
Mansfield, OH Crew Member
P rofessional interaction with customers such as receiving orders, processing payment, responding appropriately
to customer issues
Maintained a clean and safe work environment, maintained clean bathrooms, building exterior, parking lot,
dumpster and sidewalk, including removal or trash within containers to proper dumpsters
Unloaded and stocked as required
Operated cash register or point of sale (POS) terminal
Trucks, Truks, Trux, LLC 2009 - 2010
Mt. Vernon, OH Office Manager Intern
Operate office machines, such as photocopiers and scanners, fax machines, voice mail systems, and personal
computers.
Answer telephones, direct calls, and take messages.
Used Quicken and Quickbooks to maintain and update filing, inventory and mailing
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
R & M's Southside Diner 2009 - 2010, 2004 - 2006
Mt. Vernon, OH Waitress
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to
kitchen staff.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Knox County Career Center 2009 - 2010
Mt. Vernon, OH Student
Completed 9 month certificate program in Computerized Office Technologies
Certified in Microsoft Word 2007, Microsoft Office 2007, Quicken 2007 and other office machines
Type 60 - 80 wpm
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