Customer Service Sql Server
Resume:
We s n a c h e w S o l o m o n
Email: **********@*****.*** Phone number: 240-***-****
Objective: An enthusiastic, self motivated and motivated professional looking for an entry level position in
a growing organization to utilize my education and knowledge .
SKILLS:
Databases: SQL Server 2005 and SQL Server 2008, MS Access
Operating Systems: Windows XP, Windows NT, Windows 7, and Window 8.
Languages: SQL, MS Access, T SQL
Software: Microsoft Office Suite; Word, Excel, PowerPoint, Publisher and Outlook, NQDI (Network
Benchmarking, Optimization & Service Monitoring software).
Other Skills: Software Testing skill, Strong communication and organizational skills, self starter and
focused, and Ability to learn and adapt quickly
CERTIFICATIONS:
Microsoft Certified Professional
•
Microsoft SQL Server 2008, Implementation & Maintenance
Microsoft SQL Server 2008, Database Development
Designing and Developing Microsoft SharePoint 2010 Applications
Microsoft SharePoint 2010, Application Development
SQL Data Administrator
Installation and configuration of SQL 2005 server and SQL 2008 server
•
Creating database, control file, set database initialization parameters and plan to distribute table
•
spaces across different disks.
Database backups and recovery.
•
Managing database security.
•
Creating and assigning appropriate roles and privileges to users depending on the user activity.
•
Daily Loading and importing of data from different sources to SQL Server.
•
Extracting data from database for analysis
•
Establishing connectivity to databases and monitoring system performance
•
Database tuning and performance monitoring.
•
Knowledge, design and implementation of the Database.
•
Test and identify bugs in data maintenance and processing software; work with end users and
•
developers to suggest improvement.
Review, analyze and processing wireless data using MapInfo (Geographic information System
•
software), Swiss Qual NQDI (Network qual database interface), SQL, MS VBA, as well as in
house proprietary applications.
General technical trouble shooting.
•
Database Administrator
Perform functions associated with the design, implementation and maintenance of SQL Server
•
databases including import, export, security, back up, logging, reporting and recovery procedures
using SQL 2005/2008.
Installation Configuring SQL server 2005 and 2008.
•
Perform daily, weekly, and monthly data maintenance tasks.
•
Assist in maintaining and improving database operational efficiency.
•
Perform device configuration.
•
Perform Data backup and recovery.
•
Plan, coordinate and implement security measures to safeguard information in computer files
•
against accidental or unauthorized damage, modification or disclosure
Test databases, correct errors and make necessary modifications.
•
Assist in data management processes.
•
Manage all technical aspects of the databases and processes.
•
Data operator
Create database for customer data storage using MS Access.
•
Import customer data to the database on daily basis.
•
Import sales data to the telecom service database on daily basis.
•
Analysis of Customer profile, telecom service usage, sales and revenue from the database and
•
reporting to manager for decision purpose.
Support in maintaining MS access database.
•
EDUCATION
Bachelor Degree in Management Technology
•
WORK HISTORY
• Global Home Improvement: Maintenance Technician
• Wawa Inc.: Customer Service Manager
• Lifetime Masonry and General Construction Co. Inc.: Helper
Contact this candidate