Project Administrator

TIA J. BROOKS

*** **** ****** ****** *****: 908-***-****

Elizabeth, NJ 07202 Email: **************@*****.***

O F F I C E A D M I N I S T R AT I O N /P R O J E C T M A N A G E M E N T

Experienced and energetic administrator with outstanding organizational and communication skills and a high level of

attention to detail. Proven ability to effectively manage multiple tasks, meet tight deadlines and achieve goals in a

fast-paced environment. A team-player with experience collaborating across levels within and outside the

organization. Proactive and willing to make critical decisions, set priorities and find innovative solutions.

AREAS OF EXPERTISE

Office Management Project Management Expense Tracking

Data Collection and Reporting Client Service Document Management

Microsoft Office Data Entry Budgeting

Organizational Skills Scheduling Oral and Written Communication

KEY SKILLS ASSESSMENT

Bottom-Line Focused – Work collaboratively with internal and external players to ensure projects and tasks are

completed in most efficient way possible, saving time and costs.

Results-Oriented – Committed to delivering results that will meet or exceed company and project goals and optimize

customer satisfaction.

PROFESSIONAL EXPERIENCE

MARK GROUP, Fairfield, NJ 2013 – 2014

Project Administrator

Provided administrative project support for energy efficiency contractor, including contract processing,

project schedule development and maintenance, and accounts receivable oversight.

Ensured compliance of all contracts with New Jersey Clean Energy Program and Retail Program, and timely

submission of all required documentation.

Enhanced communication between company and subcontractors, leading to more cooperative, productive

work environment.

Provided customer support throughout home improvement process, assisting with scheduling, processing of

paperwork, obtaining signatures, providing information and clarification, responding to inquiries and resolving

problems.

Improved accuracy of account information by developing new approach to data collection for field

technicians and sales representatives.

Recognized by management for providing outstanding customer service.

JACOBS TELECOMMUNICATIONS, Inc., EDISON, NJ 2012 – 2013

Business Operations Coordinator

Responsible for all aspects of business operations for telecommunications service provider.

Oversaw electronic project tracking and ensured accuracy of all data entry, including project authorization,

entry of specifications, and approvals for purchase orders and service agreements.

Created and maintained spreadsheets to track project revenue and expenses.

Assisted Human Resources in processing and coordination of employee payroll, ensuring accurate input of

electronic data.

REVA, INC., Newark, NJ 2010 – 2012

Project Administrator

Provided administrative support for numerous simultaneous construction projects throughout New York, New

Jersey, Pennsylvania, and Virginia.

Collaborated with project team to ensure proper jobsite setup prior to project startup and assisted with

closeout upon project completion, including cancellation of services and archiving of project documents.

Coordinated meetings with project team members, including scheduling and drafting of meeting materials.

Responsible for creating and maintaining files for key project documents.

Played integral role in subcontractor and vendor management, including confirmation of required insurance,

contract issuance, and timely response to inquiries and requests.

Responsible for content, assembly and distribution of Operations and Maintenance Manuals.

ENTERPRISE RENT-A-CAR, CRANFORD, NJ 2006 – 2009

Management Assistant/Operations

Managed all aspects of car rental business, including marketing, customer service, finance, and logistics.

Developed and executed marketing plan to increase utilization of services among businesses in local area.

Managed day-to-day finances of business, including accounts payable, accounts receivable and resolution of

billing and collections disputes.

Responsible for increase in corporate quality assessment in multiple branches.

Introduced improved approach to collections process, leading to significant reduction in outstanding accounts

receivable.

EDUCATION

Bachelor of Business Administration, New Jersey City University, Jersey City, NJ

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