Project Manager Customer

Meghan D. Carrero

Mahwah, NJ 914-***-**** *******.******@*****.*** https://www.linkedin.com/carreromeghan

Operations Manager

A discerning organizer who understands long range systemic needs and ensures her teams are equipped for the

present and prepared for the future. Excellent verbal and written communication skills with the ability to interact

successfully at all levels. Strengths include:

Contract Negotiation Vendor Relations Procedural Development

Operational Efficiency Team Building Renewable Energy

Client Satisfaction Reporting and Analytics Project Finance

Professional Experience

March 2013 – January 2015

NRG Home Solar/Roof Diagnostics Solar - Valley Cottage, NY

One of the leading U.S. residential solar installers and financiers.

NY Region Director of Operations

Implemented strategic plans to increase the operational efficiency and overall effectiveness of the Hudson

Valley region by decreasing project timelines by 25%.

Managed supervisory staff as well as the 40+ regular employees of the NYS operations team.

Oversaw the planning, monitoring and reporting of the 15+ installs per week..

Created detailed operations reports with the production numbers on a weekly, monthly and yearly basis.

Reviewed budgets and expenses, put in place cost cutting measures to increase the profitability of the Hudson

Valley region.

Served as an additional level of customer support, fielding questions and concerns from high visibility clients

to ensure maximum levels of customer satisfaction.

Evaluated supervisory staff, addressing any questions and concerns, while promoting strong development

of the NYS operations team.

Nov. 2008 – March 2013

American Solar Partners, LLC - Tuckahoe, NY

Dec. 2009 – March 2013

Senior Project Manager

Worked with installer and homeowner’s from start to finish of PV system installation projects nationwide

(NY, MA, NJ, MO, CT, TX): site analysis, system design, financing, incentive and interconnection

applications, permitting packages and provide technical support.

Facilitated hands-on equipment workshops for first-time installers.

Designed marketing materials for Sharp Electronics solar equipment for informational workshops and

mailings.

Nov.2008 – Dec. 2009

Bookkeeper

Full charge bookkeeper including vendor relations, payroll, A/P, A/R, account reconciliation, tax preparation

and management of short term customer financing.

Computer Software and Skills

MS Office Professional, Windows XP, Adobe Acrobat Pro, QuickBooks Premier, Google Platform, Solmetric

SunEye, PVWatts, AtTask, GIS, GPS and Internet-based research.

Certifications

OSHA 10 – Construction Safety and Health NYS Notary Public

Education

B.A, Geography - University of Vermont, Burlington, VT - Minor in Geology

Mathematics - CUNY Lehman College, Bronx, NY

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