Customer Service Medical
Resume:
Kristen L. Menelly
Virginia Beach, Virginia 23462
**.****.**@*****.***
OBJECTIVE: Seeking an opportunity in Radiology as a Registered Radiologic Technologist
EDUCATION
ECPI University, School of Health Science, Medical Careers Institute Newport News,
VA
• Associate of Applied Science in Health Science-Medical Radiography, April 2014
• Programmatically accredited by Joint Review Committee on Education in Radiologic Technology
• University accreditation by Southern Association of Colleges and Schools
• Dean’s List for Academic Honors; 3.91
CERTIFICATIONS
• BLS for Healthcare Providers (CPR &AED)-American Heart Association
STUDENT CLINICAL EXPERIENCE (minimum 1200 hours)
Urgent Care, Inpatient and Outpatient Care, Emergency and Operating Room, Orthopedics, Pain Intervention
• Patient First, Chesapeake, VA
• CHKD, Norfolk, VA
• Orthopaedic Spine Center (OSC), Newport News, VA
• Albemarle Hospital (day and evening shift, MRI, CT, Radiation Therapy), Elizabeth City, NC
• Sports Medicine and Orthopedic Center (SMOC), Chesapeake, VA
• MD Express, Hampton, VA
• The Spine Center of Chesapeake (TSC), Chesapeake, VA
• Now Care, Virginia Beach, VA
• Sports Medicine and Orthopedic Center (SMOC), Suffolk, VA
SKILLS
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• •
Computed and Digital Radiography Venipuncture
• •
Conventional Film and Darkroom Processing Staple Removal
• C-arm, Fluoroscopy, and Portables
• Patient Archiving and Communication
System (PACS)
PROFESSIONAL EXPERIENCE
Sprint Corporate Center Hampton,
Virginia September 2008-September 2011
Account Services Escalation Representative
Responsibilities include: Retaining sprint customers by resolving their current issues and any issues they may
encounter in the future by being proactive. Used tools we were provided to solve issues to fit the customers best
interest. Also handled any customer service issues, escalations, processed payments, granted payment extensions,
placed orders for equipment, handled technical issues with equipment and opened new accounts.
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