DAVID PIOTROWSKI
Oak Lawn, IL. 60453
Home 708-***-****
Cell 708-***-****
**************@*********.***
Dear Hiring Executive,
I am responding to your job posting regarding the Assistant Service Manager position. Enclosed you will find my resume explaining my experience and background. I would like to thank you in advance for reviewing it.
I have extensive experience in the automotive field as an Automotive Journeyman Technician, Service Advisor and as an Assistant Service Manager. I am dependable, have good work ethics, experience with customer relations and I am a team player. I have the knowledge and experience to sell and upsell needed work and maintenance on customer’s vehicles, schedule appointments, keep customers updated as to the progress of the repairs and the ability to resolve difficult issues while satisfying both the needs of the customer and company. I believe I would be an asset to your team.
Hopefully we can make arrangements to further discuss my qualifications. I look forward to meeting with you for an interview at a mutually convenient time.
Thank You again for your consideration
David Piotrowski
DAVID PIOTROWSKI
10208 S. Kildare Oak Lawn, IL. 60453
Home 708-***-**** Cell 708-***-****
**************@*********.***
OBJECTIVE
To apply my knowledge and experience to further my career in the automotive field
SUMMARY OF QUALIFICATIONS
Automotive Journeyman Technician
Service Advisor experience at Independent shops and dealerships.
Assistant Service Manager
ADP experience, Point Of Sale experience
Experience in resolving customers concerns with difficult issues
while satisfying the needs of both the customer and the company
Experienced with person to person and telephone communication skills
Basic computer operations: Windows XP, Microsoft Word, Macintosh, Pages, Email,
Internet
C1 Service Consultant Certification
EMPLOYMENT
• Electro Motive Diesel 9301 W 55th St .Lagrange,Ill. 60525 708-***-**** Present
Electrical Panel Assembler-Assembling and wiring electrical panels for locomotives
Pep Boys 6247 S LaGrange Road Hodgkins, Il. 60525 708-***-**** 2009-2014
Assistant Service Manager - Dealing directly with customer concerns and explaining repairs and maintenance needed to their vehicle
Metro Ford 6455 S. Western Chicago, Il. 60636 773-***-**** 2001-2008
Automotive Journeyman Technician - Diagnosing and repairing various problems on vehicles
Service Advisor - Dealing directly with customers concerns scheduling and explaining repairs and maintenance needed to their vehicle
Corky’s Automotive 8458 S Pulaski Chicago, Il. 60652 773-***-**** 1989-2001
Automotive Journeyman Technician - Diagnosing and repairing customer’s vehicles.
Service Advisor-Writing repair orders and contacting customers with estimates on vehicle repairs
EDUCATION
Reavis High School - Graduate
Building and Fire Code Academy Career Development Program – Completed with two ICC Certifications
References