Customer Service Sales

M alveka Soni

*** ***** ******, *******, ******* N9B 1Z3

519-***-**** • *****@********.**

PROF I L E OF SK I L LS

Identify and solve technical problems

Software maintenance by required modifications

Profound understanding of test methods, wri ting test cases and t roubleshooting

Proficient in Java, C++, SQL

Excel in analytical thinking.

Demonstrate creative thinking and problem solving.

Constantly sharpens and updates skills.

Excellent communication and interpersonal skills

Exceptionally willing and successful as a team worker as well as independently

Highly organized, with great attention to detail and follow-through.

Highly skilled in representing employer intelligently and professionally.

TECHN ICAL SKILLS

Programming Languages: C#, C++, SQL, MySQL, JAVA, Visual Basic, C, Objective-C,

Assembly, CSS, PHP, JavaScript, H T M L, M i randa, Prolog, NetLogo

Applications: Eclipse, Turbo C++,Visual C++,Adobe CS Photoshop, i -Movie, Macromedia

D reamweaver, V isual Studio, M S Office, SPSS, SAS, WireShark

Operating Systems: Windows, Linux, Solaris, Android, iOS

Databases : SQL server, MySQL, Oracle

Hands-on Experience : Systems maintenance, In teractive Web content creation

ED UCAT ION

B.CS Computer Science

U niversity of Windsor, Windsor, Ontario 2010–2015

PROJECTS

Android app

Used Java to develop mobile application for android

Involved at every project phase, from concept creation, design to development of the mobile

application

MALVEKA 1

Wrote technical specifications and maintained all reports pertaining to application development

p rocess

Tested the application on device simulators and actual devices to fine-tune product.

Computer Networks

Writ ten a paper on Advanced Wireless Networking: Wireless LANs including 802.11a,b/g; 802.11

e, including quality of service; 802.11n; 802.15, including Bluetooth; Setting up your own

w ireless LAN

Object-Oriented Software Analysis and Design

Designed and Implemented a Java program using various design patterns and code refactoring.

A rtificial I ntelligence Concepts

Writ ten a paper on Cooperative Mul ti-Agent 2D Pathfinding using WHCA*, FAR, MAPP and

Velocity Obstacles algorithms. We compared each method based on various parameters.

Designed and coded AI path-finding/behaviors using NetLogo and Prolog.

Agile Software Development

Bakery 422 is a C# MVC 4 web application which is used to t rack cake orders for a small bake

shop. The paper discusses the process of Agile Software Development, Object Oriented

P rogramming, Black/White-Box Testing, Test Driven Development (TDD) and Future

Recommendations.

WORK EXPER I ENCE

Sales Associate 2014

Bell Canada

Responsible for Residential services sales

Offered customers the best deal which applies to them.

Provided customer service and technical advice

Assistant Coordinator 2012-2014

Volunteer In ternational Student's Assistance (V.I.S.A.), University Of Windsor

Support the executive commit tee in the development of all V.I.S.A events and activities though

out the semester.

Be able to deputize in the absence of the coordinator.

MALVEKA 2

Promoted V.I.S.A on campus by organizing information sessions

Regularly updated the club's website and Facebook page with latest happening on and off campus

Volunteer Coordinator 2013-2014

Celebration of Nations, University Of Windsor

Generating appropriate volunteering opportunities and role descriptions based on the needs of

t he organization.

Ensuring there is appropriate support and t raining for volunteers.

Promoting volunteering through recruitment and publicity strategies and campaigns.

Keeping up to date with legislation and policy related to volunteering and making any necessary

modifications to accommodate changes.

AWARDS AND RECOGN I T IO N

Awarded "Alumni V.I.S.A Spirit Award" for achieving high academic standard, demonstrating

dedication and spirit for V.I.S.A and University and for acting as a strong role model for other

volunteers.

Won the "Outstanding Service Excellence" Award for providing phenomenon service to V.I.S.A

and University.

Granted $4000 University of Windsor Renewable Entrance Award for In ternational Students for

academic excellence in 2010.

References Available Upon Request

MALVEKA 3

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