Customer Service Manager
Resume:
Guy McDonald
Conway, AR 72034 *****@**********.***
To utilize my experience, strengths, and skills for a company in ways that
Objective
will demonstrate my commitment and loyalty with successful results.
Experience
Access Credit Management Meet company goals in collections.
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11225 Huron Lane Ste 222 Post payments cash and credit cards.
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Little Rock, AR 72221 Take insurance information and forward to client.
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Collector Customer service.
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February 2012-Present
Meet company goals in collections.
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Collection Service Inc.
1501 N. University Ste 950 Post payments cash and credit cards.
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Little Rock, AR 72205 Take insurance information and forward to client.
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Collector Customer service
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October 2011-February 2012
Dollar Tree, Inc. Oversee daily operation of fast paced retail store.
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500 Volvo Parkway Merchandising
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Chesapeake, VA 23320 Asst. Budgeting and expense control.
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Manager/Freight Mgr Manage a team to ensure rapid customer turnaround.
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June 2004-June 2007
Richardson Plumbing
7601 Ct. Massie Road Payroll
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Maumelle, AR Monthly reports,taxes, monthly,quarterly, yearly.
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Acconting Manager
Accounts Receivable/ Accounts Payable.
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October 2004-July 2005
Create and maintain contracts.
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HARCO Constructors, Inc.
8060 Counts Massie Road Payroll.
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North Little Rock, AR Accounts Receivable, Accounts Payable
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Accounting Manager
Create contracts,change orders,
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May 2002-June 2004)
Property Manager, Collections, Prepare Month end reports
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First Plus Financial, Inc. Contact new and established contractors by phone and travel.
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Marketing Executive Produce and maintain 500K plus in funded business per month.
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Collect on past due loans covering a five state area.
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October 1990-October 1996
Assist homeowners in bringing accounts current by setting up a
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repayment plan.
Qualifications Proficient in Peachtree
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Goal driven.
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Proficient in Microsoft Office Suite, MATLAB, Maple.
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20+ years of experience in customer relations.
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Great math skills.
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Very organized..
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Great driving record.
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Education University of Arkansas at Little Rock
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Mortgage Bankers Association of America.
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Bill Anderson Collection Workshop.
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References provided upon request
Contact this candidate