Rolf Paul Hartwig
Land O’ Lakes, FL ***** 813-***-**** *************@*******.***
Analyst Skills
Over 10 years of managed care and patient care workflow.
Research and analyze HEDIS, NCQA, JCAHO, HIPAA, Medicare and Medicaid regulations.
Develop rules and policies based on legal guidelines and regulations.
Develop regulatory compliance programs based on regulations and policies.
Work with government agencies regarding the development or impact of regulations.
Create functional requirements document based on research and analysis.
Knowledge of ICD9 and CPT-4 Codes and analysis of experience related to these codes.
Design database tables and attributes for expected input and output for an application.
Design and interpret database reports for outcome studies.
System Development Skills
Understand all phases of the system development life cycle.
Define all system objects, define their attributes and the processes that define how the objects interact.
Understand multiple development standards and procedures for software quality.
Develop relational database design (logical and physical models) for healthcare applications.
Able to create detailed design specifications that takes full advantage of the system architecture.
Able to create detailed design specifications that can be reviewed to ensure design meets.
Develop and confirm functional requirement of the application.
Establish testing and quality assurance for testing.
Project Management Skills
Utilize industry standard development methods in the system development life cycle.
Analyze project scope and limitations and establish time lines for implementation.
Identify all tasks for project implementation.
Evaluate project staffing needs and identify necessary skill sets.
Set milestones and supporting task to achieve milestones.
Manage large project teams within matrix organizations.
Management Skills and Experience
Create team building and motivation for department staff and project members.
Administer all human resource functions including hiring and termination.
Develop employee growth or corrective action plans.
Outlining department goals and objectives.
Develop and maintain multi-million dollar department and project budgets for goals and objectives.
Demonstrate return on investment strategies for goals and objectives.
Manage large project teams with varying skill sets and levels in matrix organizations.
Communicate with senior management.
Review contracts for appropriateness t corporate policies and legal requirements.
Develop and author human resource and corporate policies.
Software / Application Experience
Microsoft Access Rational Project Tools
Crystal Report Writer Visio
Microsoft Office Crystal Report Writer
Microsoft Project W indows 8.1 and below
Microsoft Power Point Software Development Tools
Rolf Paul Hartwig
Land O’ Lakes, FL 34639 813-***-**** *************@*******.***
Objective: Application of my skills as a registered nurse in an information systems analyst, regulatory
compliance, system development and healthcare delivery, and information technology setting.
Education:
St. Leo’s University, Bachelor’s Healthcare Administration In progress
10/10 – 2/11
Hillsborough Community College, Nursing Refresher Course
Hillsborough Community College, Associate’s Degree in Information System Analysis 1/98 – 05/01
Hillsborough Community College, Associate’s Degree in Nursing 9/95 - 12/97
Humana Health Institute - Tampa Bay, Licensed Practical Nurse Program 8/90 - 8/91
Licenses: Registered Nurse RN3247612
Licensed Healthcare Risk Manager 5503584
Healthcare Electronic Health Record Specialist R7J7C4B7
Experience:
05/14 – present
Beacon Health Solutions BPO / Global TPA, Tampa, FL
Business Analyst / Project Analyst
Determine and compose business requirements for client implementations
Determine functional requirements for data mapping based on business partner input
Document process flow diagrams for data transfers via FTP servers to data warehouse
Provide meeting minutes for distribution
Track report project objectives and milestone between business partners and clients
Obtain approval for requirements and document tracking
Maintain document library in tracking library systems
10/12 – 04/2013
WellCare Health Plans, Inc. (HealthCare Support Staffing, Inc.) Tampa, FL
WellMed Medical Management (The Judge Group)
Agency Utilization Review and Chart Review Nurse (contract)
Utilize AHCA, CMS and Milliman and InterQual Care Guidelines and Criteria.
Communicate concurrent and retrospective case comparison criteria to management
Case review reporting tool and team meetings.
Provided review results to providers and medical directors.
Escalated non-compliant cases to review committee and medical director
Create case report summaries with recommendations.
07/00 – present
Norse Consultants, Inc. Tampa, FL
Owner/Consultant
Medicaid & Medicare utilization review of in-patient authorizations
o Medical procedure review and research against medical guidelines
o Work with providers, insurer and families regarding medical criteria
Responsible for writing regulatory compliant development documents, policies and procedures and
requirements documents.
Researched and ensured compliance with federal and state standards that apply to healthcare and
insurance business.
Managed meetings with subject-matter experts and development teams to identify and establish issue
resolution procedures and testing criteria.
Created and implemented requirements documents from medical, legal, and insurance staff for
approval.
Rolf Paul Hartwig
Land O’ Lakes, FL 34639 813-***-**** *************@*******.***
09/08 – 04/2009
Aetna Health Insurance Tampa, FL
Systems Business Analyst (contract)
Analyze business process workflows
Document system and database requirements for multi-line healthcare insurance
Manage requirements gathering via on-site and conference calls with stake holders
Analysis was done via phone interviews and onsite
Requirements Word documentation, spreadsheet and Visio
Manage end user and developer approval
Interview end users and application development staff
Create debase elements and tracking to support HEDIS and CMS reporting
Preformed project management duties
Quality assurance testing
02/05 – 07/05
WellCare Health Plans, Inc. Tampa, FL
Regulatory Compliance Analyst
Compliance Analyst for multi-state, multi-line managed care company
Researched and wrote proposals for regulatory compliance projects
Researched regulatory requirements and industry best practices for project deliverables
Developed and correlated cross-departmental surveys to identify deficiencies areas of improvement
Worked with multi-disciplinary teams to identify implementation strategies
Created both detailed proposals defining program improvements and recommendations
09/00 – 1/05
Eckerd Corporation Clearwater, FL
Senior Systems Manager
System & Data Security (Information Security Officer), responsible for the creation and implementation
of HIPAA and Sarbanes Oxley Regulatory Compliance strategy for the enterprise’s information
systems (70,000 users across all platforms, environments and business units)
Established compliance audit processes for corporate policies and procedures
Developed and managed audit programs to ensure compliance with policies, procedure and standards
Participated in Architecture Review Board for new technology review and selection
01/93 – 2/10
Agency Nurse Tampa, FL and Cleveland, OH
RN and LPN
Provided staffing at major hospitals, rehabilitation centers, long term care facilities, and home care
Maintained an in-depth of JCAHO accreditation standards to ensure healthcare quality care
Responsibilities included:
o patient assessment
o Teaching
o Medication administration
o Admitting and discharge planning
o Wound management and documentation
o Dressing changes
o Communication with physicians
o supervising support staff
o Shift and episode charting.