Engineer Software

NORMAN WRIGHT

** ****** ******, **********, ** **824 H: 978-***-**** C: 603-***-**** ****.******@*****.***

Summary

Software Engineering Director with over twenty years experience building and delivering scalable enterprise software

products. Strong leadership, technical, and relationship building skills.

Highlights

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Enterprise Software Engineering Startup Experience

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Team Building Technical Skills

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Cross-Functional Team Management Analytical Skills

Accomplishments

Leadership

• Leader of several teams of software architects, engineers, product managers, and product designers who

define requirements, set priorities, design, and build the features for a highly distributed enterprise

product

Software Engineering and Management

• Oversaw the design, development, and delivery of the next generation of performance monitoring,

diagnostics, and telemetry features for Citrix's virtualization products

Team Building

• Built and retained teams of senior software engineers and architects who design and code Citrix's desktop and

application virtualization products

Innovation

• Champion for innovation that lead to the introduction of products that differentiate Citrix from its competitors

Project Management

• Led multiple software development teams who consistently developed high quality products on schedule

Experience

Director, Software Engineering Jul 2010 to Present

Citrix Systems, Inc. Bedford, MA

• Technical leadership of several agile software development teams who design and build the diagnostics,

analytics, and performance monitoring features for Citrix’s desktop and application virtualization product

• Leader of the software development team who architects and develops the Windows operating systems

streaming functionality for virtual and physical devices

• Accountable for the strategic planning and design sessions with product management and architects

where the requirements and roadmap for future versions of the product are decided

• Built a multi-geo team of managers, architects, and developers. Drove feature development across teams

working in the US, UK, and Asia

• Pioneered new software development lifecycle processes that have become the model for designing,

building, and delivering products in the division

• Drove development and QA process changes to improve efficiency and product quality after running a

study in an engineering leadership counsel

• Engaged with Citrix’s corporate partners (HP) to deliver an integrated solution for hosted desktops

• Influenced executive management to further invest in the product by demonstrating new innovative ideas

and functionality developed within the team

• Organized innovation tech fairs held locally and at yearly corporate conferences

• Oversight of capital equipment, LVA, and travel budgets

Senior Manager, Software Engineering Jan 2008 to Jul 2010

Citrix Systems, Inc. Bedford, MA

• Oversaw a team of C# .NET and SQL Server software engineers and architects who designed, built, and

released the next generation of system performance monitoring and analytics for Citrix’s virtualization

products

• Reviewed and approved designs of database schema, REST APIs, and overall product architecture

• Created roadmaps and development cycle plans for multiple successful releases

• Enhanced and adapted a standalone product to become the primary monitoring solution for Citrix's desktop

and application virtualization platforms

Principal Software Engineer - Technical Lead May 2003 to Jan 2008

Reflectent Software, Inc. (Acquired by Citrix in May 2006) Westford, MA

• Designed, coded, and supported a C# .NET enterprise desktop and application performance monitoring

product

• Architected and coded the SQL Server database schema and stored procedures for a highly scalable real-

time system

• Lead developer for the .NET Web server backend and report analytics UI

• Mentored the software engineers, created project plans, and reviewed designs and code

Principal Software Engineer Sep 1999 to May 2003

Xtremesoft, Inc. Woburn, MA

• Designed and built C++ enterprise products that monitor the performance of COM+ and Microsoft BizTalk

Server applications

• Created and implemented the OLTP and OLAP database schema and reporting UI for the product

• Collaborated with product management, interviewed customers, and designed unique and intuitive

products in a startup environment

Senior Software Engineer Mar 1994 to Sep1999

The Gale Group (formerly Thomson Corporation) Cambridge, MA

• Designed and created the C and C++ backend server and database search engine for all of Gale Group's online

periodical library products

• Analyzed raw periodical and book data for indexing and searching

Design Engineer Jan 1988 to Mar 1994

Martin Marietta Automation Systems Burlington, MA

• Designed, coded, and tested real-time automated test equipment for mobile hardware platforms

• Demonstrated prototype test equipment to the military which helped secure additional long-term contracts

• Wrote and conducted training classes for customers

Education

Master of Science: Computer Engineering

Northeastern University Boston, MA

Bachelor of Science: Electrical Engineering

University of Lowell Lowell, MA

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