Administrative Assistant

Janie Lee

619-***-**** ? **********@*****.***

CAREER SUMMARY

Accomplished office assistant with over 20 years' experience supporting

executives with 100% success rate in meeting deadlines. Detail-oriented,

dependable performer who consistently produces error-free documents.

Proven ability to quickly learn computer programs including, PMX3, CPR+ and

Brightree. Excellent communicator with more than 8 years facilitation

experience interviewing subject matter experts for departmental processes

and procedures.

SKILL SUMMARY

Typing 65 wpm Forms completion

Schedule Maintenance Website Maintenance

Answering Phones and Reception Scanning/Faxing

Travel Arrangements Transcription

Shorthand Filing/Copying

Expense Reports Emails

Timesheets MS Word, Excel, Powerpoint

PRIMARY FUNCTIONAL EXPERTISE

. Recording and transcribing correspondence and documents from

shorthand

. Maintaining executive calendar

. Completing company forms and maintaining up-to-date files

. Managing client billing

. Maintaining client confidentiality

SECONDARY FUNCTIONAL EXPERTISE

. Designing and implementing business processes and procedures

. Coordinating meetings and event planning

. Performing data entry in a variety of computer systems

. Researching, editing and maintaining website content

WORK HISTORY

LIFECARE SOLUTIONS, San Diego, CA (6/2013-3/2014)

Reimbursement Specialist

. Created and submitted Medicare claims for enteral and respiratory

medication.

. Managed 0-30 days accounts receivable on Medicare claims.

. Surpassed monthly cash goal for fourth quarter by an average of

138%.

POWAY SURGERY CENTER, Poway, CA (7/2012-10/2012)

Medical Billing Specialist

. Contacted 100% of center's insurance companies (private, Medicare,

Tricare) with outstanding unpaid claims and provided weekly up-to-

date status on accounts receivable.

. Initiated Claims Paid but Not Received document tracking expected

arrival of incoming payments.

Janie Lee 619-***-****

**********@*****.***

LOBO SOLUTIONS, Poway, CA (1/2011-7/2011)

Medical Billing Specialist

. Created and submitted claims for three surgeons and podiatrist.

. Executed insurance companies follow-up calls.

. Entered patient data, posted charges, verified insurance and

created appeals.

PROGRESSIVE MEDICAL, Carlsbad, CA (12/2010-1/2011)

Extern

. Created patient notes for patient purchases and issues.

. Downloaded patients' sleep data and created sleep reports.

. Responsible for office deposits.

QUALCOMM, INC., San Diego, CA (5/1997-2/2008)

Staff Business Process Analyst (9/2000-

2/2008)

. Designed IT software and hardware processes and procedures that cut

ordering processing time from 30 minutes to 15 minutes.

. Managed satellite system Customer Service Website registration data

entry enabling worldwide customers to access telecommunication

information and software files.

Senior Secretary (5/1997- 9/2000)

. Maintained executive schedule for Vice President.

. Responsible for executive travel arrangements on weekly basis.

. Produced executive correspondence, meeting agendas and minutes.

University Catholic Center, UCLA, Los Angeles, CA (9/1992-

5/1995)

Campus Minister

. Drafted and delivered sermons.

. Responsible for parishioners' spiritual direction.

. Guided student leadership teams.

McCutchen, Doyle, Brown & Enersen, San Francisco, CA (9/1978-

9/1992)

Legal Secretary

. Maintained executive calendar for Senior Partner, recorded and

transcribed correspondence and wills in shorthand and completed and

filed court forms on daily basis.

Gifford, Dearing & Abernathy, Los Angeles, CA (7/1974-

9/1978)

Legal Secretary

. Maintained executive calendar for attorney, recorded and transcribed

correspondence and wills in shorthand and completed and filed court

forms on daily basis.

EDUCATION

JESUIT SCHOOL OF THEOLOGY AT BERKELEY

M.A., Biblical Studies

UNIVERSITY OF CALIFORNIA, BERKELEY

B.A., English

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