Customer Service Medical Assistant

Location:

Posted:

March 31, 2015

SHURRON DAVIDSON

***************@*****.***

SUMMARY

My purpose is to work in an environment that I can add my skills to the skill set to

provide comprehensive integrity to a growing and cutting edge company. I am a valuable

team builder, proficient in analytical skills, I have thorough knowledge of all office

equipment and social media resources I am also very flexible to needs of any agency or

company.

EDUCATION

Certified Medical Assistant Bryman College Los Angeles, CA

Nurses Assistant High Performance Award, East Los Angeles Occupational Center

Los Angeles, CA

WORK EXPERIENCE

Community Roll Model, State of California State Assemblywoman Carol Liu

Greeted customers, answered phones, filed, data entry, other duties as needed.

Stock Clerk, Target, Pasadena CA 01/2008-12/2009

Review inventory identify items needing replenish merchandising provide customer

service as needed. Receive open and unopened and issue sale s floor merchandise clean

display cases and isles Compare invoice items in receiving to prioritize shipment

accuracy (shoulder injury from car accident)

Call Center Agent, Kaiser Permanente, Los Angeles CA 04/2001-04/2007

Compiled data, sought nature of calls, transferred to message system, sent referrals to

pharmacist. Handles a high volume of calls and provided assistance to management,

maintained reports, typed memos, correspondence and reports of daily activity. (attended

treatment) (reduction in workforce)

Airport Security, Argenbright Security, Los Angeles CA 08/2000-04/2001

Maintained integrity of airport through constant patrols, examining windows, doors gates,

also guarded against theft, vandalism and illegal activities. Warned violator of possible

rule infractions, such as loitering, and carrying forbidden property. Provided inspection of

all security equipment before used and complete accurate daily logs. (found better

opportunity)

Shipping and Receiving Clerk, Fedco, Pasadena CA 05/1981-09/1999

Receive detailed purchasing orders issuing supplies and equipment. Compiled forms

from contractors purchase orders invoices requisitions and accounting reports. Enter

inventory documentation to maintain purchasing, shipment and other records. (went out

of business)