Customer Service State University

CONNIE O. ORTIZ

P*A B** L** Grand Riverside Subd.

Pasong Camachile Gen. Trias, Cavite, Philippines

Contact : 094********

Email: *********@*****.***

OBJECTIVE Applying for any position at your office which could help me

grow and develop into a good citizen. I assure that I will

maintain the good reputation and standard of your office.

EDUCATIONAL BACKGROUND

COLLEGE: Bachelor of Science in Business Administration

(1999-2005) Major in Management

Mindanao State University(MSU)

Main Campus - Marawi City

HIGHSCHOOL: Surigao del Norte National Highschool

(1995-1999) Penaranda St. Surigao City

ELEMENTARY: Surigao City Elementary School

(1989-1995) Narciso St. Surigao City

ORGANIZATIONAL AFFILIATION

* Member June

2001-April 2005

Students in Free Enterprise (SIFE)

Mindanao State University

* Member June

1999-April 2005

Junior Executive Club (JEC)

Mindanao State University

WORK EXPERIENCE

* CASHIER /FRONTLINE ASSOCIATE

JS ONE STOP SERVICES CO. (WESTERN UNION

AND TICKETING AGENT COMPANY)

Brookside Lane General Trias

Cavite

May 6,2008-Present

> Smile and greet the customer

> Assist customer with their concerns(either " to

receive" or "to send" money

> Receiving payment from the customer through cash

and giving the cash that they withdraw

> Assigned as customer service personnel

> Receiving telephone calls

* ACCOUNT ANALYST

JS ONE STOP SERVICES CO. (WESTERN UNION

AND TICKETING AGENT COMPANY)

> Responsible for the Finalization of the itinerary

to be purchase by the customers

> Monitoring of the collectables from the sub

agents and so with their payments

> Receiving telephone calls from the agents and

customers

> Preparing weekly and monthly sales report and

payment to CEBU PACIFIC AIR(airline) and NEGROS

NAVIGATION(vessel)

> Preparing weekly and monthly sales report from

main to other branches and so with our sub

agents.

* FINISHING DEPARTMENT RECORDER

DO FIRST MS PHILIPPINES INC.

PEZA ROSARIO CAVITE

MARCH 2006 - OCTOBER 2007

> Monitor the daily man power report of the finishing department

> Monitor and record the hourly and daily output of goods

of the quality controller

* INVENTORY CLERK AND SALES LADY

PALMA COMMERCIAL

SARVIDA ST. SURIGAO CITY

JANUARY 2000 - SEPTEMBER 2001

> Assisting customer for their desired items

> Checking and monitoring the stocks that was being delivered

> Putting tag price on items

> Monitor the stocks and hand it to the warehouse

SEMINAR ATTENDED

* "JOB HAUNTING SEMINAR"

March 30, 2005

Dimaporo Gymnasium

Mindanao State University

* "SEMINAR ON TAXATION, AGRARIAN REFORM AND COOPERATIVE"

February 2001

Mindanao State University

* "EXECUTIVE DEVELOPMENT THROUGH

PERSONALITY DEVELOPMENT AND

HOUSE KEEPING MANAGEMENT"

February 2, 2005

Mindanao State University

* "JCM WEB: WELLNESS, ENTREPRENEURSHIP

AND BEAUTY SEMINAR"

December 9, 2004

Mindanao State University

OTHER QUALIFICATIONS

* Computer Literate

* With Good Inter-personal relationship

* Flexible

Applicant's Signature

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Contact this candidate