Customer Service Representative
Resume:
Nicole Manier
CUSTOMER SERVICE REPRESENTATIVE
Murfreesboro, TN
************@****.*** - 615-***-****
My goal is to become associated with a company where I can utilize my skills and gain further experience while
enhancing the company's productivity and reputation. To work with an organization where I can continuously
learn in the pursuit of achieving functional excellence, thus getting maximum job satisfaction and optimum
career growth
WORK EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
VERIZON WIRELESS - Murfreesboro, TN - June 2014 to November 2014
Handle inbound customer calls while using a computer terminal.
Researching and resolving billing inquiries, explaining products and services, troubleshooting services and
equipment questions and identifying opportunities to sell additional wireless solutions to customers.
Unarmed Security Officer
AMAZON - Murfreesboro, TN - September 2013 to August 2014
Watches for irregular or unusual conditions that may create security concerns or safety hazards.
Investigates and prepares reports on accidents, incidents, and suspicious activities.
Maintains written logs as required by the post.
Unarmed Security Officer
Dell Computers - Nashville, TN - October 2007 to July 2010
Provide assistance to customers, employees and visitors in a courteous and professional manner.
Observes departing personnel to protect against theft of company property and ensures that authorized
removal of property is conducted within appropriate client requirements.
Maintain written logs as required by the post.
EDUCATION
Chemistry
MIDDLE TENNESSEE STATE UNIVERSITY - Murfreesboro, TN
DIPLOMA
HILLSBORO HIGH SCHOOL - Nashville, TN
SKILLS
ADDITIONAL INFORMATION
Skills
Problem solving & analysis
Work well with others- team
Great Organizational skills
Adapt easily to change
Strong communication skills
Moderate computer skills with Microsoft Office Programs & Social Media
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