Customer Service Sales

Darrald Mitchell

* ***** ****, *****: 508-***-****

Auburn, MA 01501 Email: ********@*******.***

R E TA I L S TO R E M A N A G E M E N T

A highly motivated Retail Store Manager credited with combining sales, marketing and business development to

deliver strong store sales. Strong expertise in retail marketing, inventory management, and store budgeting.

Accomplished with regards to customer service and a strong ability to build and maintain relationships.

AREAS OF EXPERTISE

Retail Sales Customer Service Team Building

Building Relationships Competitive Intelligence Tactful Closer

Strategic Planning/Analysis Inventory Management Sales/Forecast Management

Industry Networking Route Management Revenue Growth

PROFESSIONAL EXPERIENCE

WALGREENS

Store Manager

Manage and oversee daily store operations including: staff schedules, inventory tracking, retail marketing,

and money handling

Responsible for managing and training a staff of retail professionals to run day-to-day operations

Study daily KPI metrics and operating statements constantly creating new ways to generate revenue

Work hard to troubleshoot customer complaints and to build near perfect client relations

Effectively work to ensure that merchandising display placement is aligned with good store habits to

generate sales including using own design to re-merchandise entire store given a two week time frame

Managed store through remodeling and construction efforts serving as the liaison between the store and

the construction team

POLAR BEVERAGES

Sales Representative

Responsible for a specified territory with multiple accounts to manage at any given time

Increased area revenue by cold-calling, acquiring new accounts, and maintaining effective relationships

with clients

Able to seamlessly implement new products to retail space while building route space in the process

Self-starter and independent employee able to use merchandising skills to maximize profitable retail space

Grew to be one of the top sellers in the area with expanded territory

EDUCATION & TRAINING

Associate of Arts, Quinsigamond Community College, Worcester, MA

Client Name Resume, Page 2

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