Customer Service Manager

CHARLES SCONZO JR.

**** **** **** ******

Brooklyn, New York 11234

Phone: 718-***-****

Cell: 917-***-****

Email ******************@*****.***

OBJECTIVE:

Seeking a position in a company where I can enhance my skills and grow with the company.

WORK HISTORY:

2012 - 2013 Driver / Helper

Nationwide Plumbing

6923 8th ave

Brooklyn, New York 11219

• Assisted in daily jobs

sewer machines and plumbing • Handyman Services

• Ensured security for employees and assisted with daily operations

• Provided excellent customer service

• Assisted management with various job related functions

• Maintained a clean and safe environment for the company

2007-2012 Maintenance Manager

Go West Entertainment, Inc.

New York, New York 10001

• Maintained a clean and safe environment for the company

• Hired and trained new employees with company policies and procedures

• Checked employees attendance for payroll office

• Checked and ordered maintenance supplies when needed

• Ensured security for employees and assisted with daily operations

• Provided excellent customer service

• Assisted management with various job related functions

1998-2007 Driver / Maintenance Worker / Valet & Restroom Attendant / Office Messenger

Scores Entertainment, Inc.

New York, New York 10022

• Ensured the proper customer service

• Maintained a clean environment for the company

• Parked and retrieved customers and employees vehicles

• Drove company truck with advertisement around city promoting business

• Made transactions to banks, post office, UPS, and more for office and clubs

1986-1998 Clerk / Machine operator

United States Postal Service

New York, New York 10007

• Processed incoming and outgoing mail and packages

• Utilized machines to sort packages and mail for incoming and outgoing to specific destinations

• Load and unload trucks with mail and packages

• Worked with other employees and areas in the postal service

1981-1986 Manager/ Copy Technician

Far Better Service, Inc.

Brooklyn, New York 11210

• Open and closed store

• Answered phones, handled cash register and customer needs

• Did bookbinding, ran copy machines, cutting of paper and other tasks when needed

1976-1981 Yardman / Driver

Court Sash and Door, Inc.

Brooklyn, New York 11231

• Customer Service • Making deliveries to costumers

• Load and unload trucks by hand or with forklift when needed,

• Worked with various types of cutting machines

• Handled phones and cash register

• Ran elevator to other floors

SKILLS: Class D Drivers License and Handyman Skills

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