Customer Service Manager

Objectives

To obtain a position in a friendly motivated retail environment that will teach me and let me use

my strong interpersonal and problem solving skills in a working environment.

Qualifications/Skills

Excellent communication skills/answering telephones

Excellent ability to wri te, count and read documentations

Proficient with computer li terate such as Microsoft Word, Microsoft Excel, PowerPoint, Access, &

I nternet.

Self-Motivated & Fast Pace Learner

Work of Experience

[01 /13 – 12 /13] WinnDixie Bi-Lo

450078 FL. 200 Callahan Fl, 32011 904-***-****

Customer Service Associate:

Responsible for handling front desk questions and concerns from customers.

Responsible for multi-tasking to override for cashiers and assisting customers.

Responsible for answering telephone calls and directing them.

Excellent patience and communication skills

Responsible for keeping the front end well managed

Responsible for closing the office and counting money & refilling tills along with

s trapping money and loaning money.

Responsible for assisting with Sale Ad’s, Lottery, Western Union money t ransfers,

Power & Water bills, WIC,cashing checks, money orders and money t ransfers

Perform various other task assigned

[01 /12 – 08 /12] Lanier Manor Care Center

12740 Lanier Rd. Jacksonville Fl, 32226 904-***-****

Dietary Aide/Server:

Responsible for maintaining a clean work area

Responsible for sending out the correct nut ri t ion to the patients

Responsible for meal preparation & preparing meal tickets

Responsible for putting up stock

Performed various other task as well

Education

1

[06-2011] Nassau County Adult H ighschool

1201 Atlantic Avenue. Fernandina Beach Fl, 32034

H ighschool Diploma

References

Jer ry Davis -Store Director of Callahan Winndixe 904-***-****

Heather Cross -Store Manager of Callahan Winndixie 904-***-****

Deanna Vazquez- Head Teller of WellsFargo 904-***-****

Company name

2

N ikki West

432 Kittrell Halls H ill Rd. R eadyville, TN 37149

***********@*****.*** 904-***-****

Contact this candidate