Jeff Balesdent
*************@******.***
** ****** ******** ** ******* AB T4B-1L2
Employment History
* Sales consultant
Visions Electronics
Airdrie, Alberta
Oct 2014 - Present
Direct-to-customer sales of wireless handhelds, Televisions, Home Audio packages etc.
* Cellular sales consultant, Trainer & Floor Manager
Future Shop
New Glasgow, Nova Scotia
Jun 2010 - Sep 2014
Lead a team of 4 other Sales Consultants while maintaining the Top Salesperson position in the store and consistently in the top 30 percentile of the company by focusing on Customer Experience and a light, fun shopping experience. I helped plan and execute effective marketing for upcoming promotions, drive the team to meet sales budgets and boost morale. During my tenure I graduated from three Leadership/Management courses and acted as floor/store manager for an average of 12 hours a week, handling customer opportunities, staff scheduling issues and sales decisions. Transferred to Deerfoot Meadows, AB location Sept 2014
* Technical Support Representative
Online Support
Antigonish, Nova Scotia
Aug 2005 - Dec 2005
Provided clients technical assistance over the phone for Apple Canada on such products as iMac, MacBook, Mac OS 10, iPod, iPhone and iOS for issues with installation, general usage and networking. Direct sales for software, hardware/peripherals and other services, as well as client call backs and multi-system management.
Education
* Human Services
Introduction to Psychology, Relationship Management & Sociology
Nova Scotia Community College
Stellarton, Nova Scotia
Sep 2001 - Mar 2002
* Future Leaders Program
Relationship Building and Leadership Skills-building
Futureshop
New Glasgow, Nova Scotia
* I.L.P. ( Introductory Leadership Program)
Management Skills and Business Acumen
Futureshop
New Glasgow, Nova Scotia
Work and Character References
* Matthew Walsh
General Manager Futureshop New Glasgow
* Sherry Blinkhorn
Owner Blinkhorn Real Estate
* Justin Dowel
General Manager Visions Electronics