Customer Service Manager
Resume:
Steve Mauterstock
**** *********** **, *** #****
Katy, Tx, 77449
***********@*****.***
Work Experience:
Brookshire Hardware LLC, Brookshire, Tx 77423
Dec- 2014 – Feb 2015
Responsibilities:
Owner / Operator:
Customer Service
Purchasing
Inventory Control
Employee Management
Southwest Galvanizing Inc: Houston, Tx, 77029
May-1989 – Jan – 2014
Responsibilities:
VP / General Manager of Facility
Total facility operation
TCEQ- Environmental – audits, inspections, log books, and written programs.
OSHA- Safety – audits, inspections, log books, OSHCON, and safety programs.
OSHA- Wrote and put in place all safety programs, to comply with regulations.
Handle all workers Compensation claims with doctors, insurance, and employee.
Instruct Safety Training – annually and new hires trained.
Negotiate contracts for electric, gas, commodities, insurance ( personal health, property, liability, and
workers compensation )
Facility Improvements- research, develop, and put in place new processes.
Skills Used:
Purchasing
Contract Negotiations
Employee management
Perform process and product audits.
Meet with vendors, and suppliers.
Accomplishments:
Renovated facility after Hurricane without downtime, and upgrading crane capacity.
Incorporated new pipe process within budget and increasing efficiency.
Installed new indoor blast unit within budget and increasing efficiency.
Safety incentive program for employees reducing injuries.
Education:
Saugerties High School, Saugerties, NY – diploma – business
University of Maryland, Oxford, UK - Communications Courses – no degree
Houston Community College, Houston, Tx – HVAC courses- 1 yr – no degree
San Jacinto Jr, College, San Jacinto, Tx, - Wastewater treatment – 1 yr – no degree
Military- USAF – 1979-1983 – Honorable Discharge – Security Clearance
Trade Affiliations:
American Galvanizing Association- on safety and technical committees. 20 yrs
Houston Industrial Environmental Control – VP / President. 18 yrs
Contact this candidate