Customer Service Administrative Assistant
Resume:
Na-Brisha C. Quattlebaum
Lexington, S.C. 29073
Objective: To pursue a career in Customer Service, and assist the company and retain
100% customer satisfaction.
Qualifications:
Customer Service/Call Center skills
Microsoft Office 2013
Superior Telephone skills
Excellent communication skills
Strong Interpersonal skills
Exceeding learning skills
Satisfactory sales skills
Accounting skills
Reporting skills
Analyzing Information
Inventory Control
Managing Processes
Supply Management
Peach Tree
Quick Books
Employment:
August 2014- Present Lexington District One Lexington, SC
Substitute Teacher
Job Duties: Teach a class when a teacher is absent due to any reasons
October 2011 - February 2014 Comfort Home Health Care Lexington, SC
Administrative Assistant
Job Duties: Resolves administrative problems by coordinating preparation of reports,
analyzing data, and identifying solutions, Also creates and revises systems and
procedures by analyzing operating practices, record-keeping systems, forms control,
office layout, and budgetary and personnel requirements; implementing changes.
July 2009 - November 2012 Piggly Wiggly Lexington, SC
Bookkeeper
Job Duties: Counting all tills, doing paperwork, giving out money orders, western unions
and making sure that all the money in the office balance.
June 2009 -September 2011 Tom Sawyer Company Columbia, SC
Customer Service Rep.
Job Duties: Handled inbound calls in call center, handled 100 call daily, assisted
Hurricane Katrina victims with housing assistance through HUD, Maintain excellent
customer service.
August 2006 - June 2009 Michelin Tire Company Lexington, SC
Service Coordinator/Inventory Control Specialist
Job Duties: Making outbound calls to ensure quality and estimated time arrivals of
company's factory performance for drivers. Using excel spreadsheets for correct
calculations of weight and additional products needed to maintain the company's weight
requirements for delivering of products to consumers.
November 2004- September 2006 Blue Cross Blue Shield Columbia,
SC
Medical Billing & Coding
Job Duties: Process accounts transactions such as accounts payable and receivable, all
medical facilities completed must be reported to insurance firms by proper coding
standards, Ensure that the patient is covered by insurance before all procedures are
started, and must verify insurance covers.
Education:
Midlands Technical College
Currently Enrolled
Expected Graduation Date: 06/2015
GPA: 3.6
White Knoll High School
Graduation Date: 05/2004
GPA: 3.8
References:
Upon request
Contact this candidate