Work At Home

DAVID C. MCCRACKEN

***** *. ****** **** **. **********@*****.***

Surprise, AZ 85379 (602) 690–9416

SUMMARY OF QUALIFICATIONS:

• Data entry.

• Excel.

• Microsoft Office.

• Microsoft word.

• Microsoft PowerPoint.

• Multi-phone systems. Efficiently answered telephones and processed customer

information.

• Customer service.

• Public relations: Ability to motivate and lead others.

EMPLOYMENT

Bair Real Estate, Gilbert, AZ January 2012- September 2014

Agent Assistant/ Data Entry

• Worked at home, independently retrieving properties of value to agent.

• Reached above and beyond the competitive environment to secure houses.

• Helped contribute the business it is today, Forbe’s #2 best real estate in the country.

• Programmed a script/code to help with efficiency and speed when selecting properties.

• Sought new ways to promote growth in the company.

FedEx Express, Phoenix, AZ September 2010- August 2011

Handler

• Worked effectively, under pressure, when work load increased.

• Quickly and efficiently solved challenges with different package arrivals.

• Maintained quality control and order.

• Persistently and creatively sought new ways to promote good work ethic.

Harkins Theatre, Peoria, AZ September 2009-September 2010

Team Member

• Handled all daily operations, such as cashier, concessions, ushering, etc.

• Documented daily achievements and weaknesses in order to better performance.

• Utilized skills to up sell and suggestive sell whenever possible, never failed a checker

report.

• Creatively sought new ways to encourage co-worker’s progress and improve their

performance.

State Farm Insurance, Glendale, AZ June 2009- August 2009

Agent Assistant

• Quickly adapted to expectations as an intern.

• Efficiently answered telephones and processed customer information.

• Maintained a positive outlook when working with customer satisfaction.

• Handled delivery of advertisement, such as flyers and signs.

EDUCATION

Major: Business/Psychology

Northern Arizona University, Online, Rio Salado College, Online

Estrella Community College, Glendale Community College.

Average GPA: 3.75

ACCOMPLISHMENTS AND ACHIEVEMENTS:

• Attended the Maricopa workforce PLOT program as a high school junior, and familiar

with expectations on employment etiquette, professional interaction and learning.

• Received Employee of the Month at Harkins Theatre for the month of Dec 09’, Aug 10’,

Sept 10’.

• High school Honor student.

• College Honor student.

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