Active Directory Technician

Nisarg Bhatt

Unit ****, **** Markham Road Phone: 647-***-****

Scarborough, ON, M1H 2Y7 Email: *************@*****.***

March 26, 2015

Hiring Manager

PeopleStore Staffing Solutions, Mississauga

Please accept this letter and the accompanying resume as an expression of my interest

in the position of Network Analyst with PeopleStore Staffing Solutions. I have

completed my Network System Technician program at Centennial College in Summer

2014 and am currently seeking a position that would allow me to apply my knowledge

and experience, and at the same time learn new ideas and practices in the industry.

Combination of my educational knowledge and work experience skills has provided and

strengthen my ability in all aspects of troubleshooting and installations of hardware and

software in network environments. In addition, I persistently keep pace with the most

recent advancements in the IT field. I also possess well-developed time management,

organizational and project coordination skills, allowing me to effectively handle multiple

tasks simultaneously. My ability to learn quickly and apply knowledge effectively would

enable me to play a valuable role within your team.

The position of Network Analyst is a great opportunity towards my career goal of

becoming an expert in Networking. I would welcome an opportunity to be a part of

great dedicated team.

Enclosed is my resume for your consideration. Thank you for your time and I look

forward to meeting you soon to discuss this opportunity.

Sincerely,

Nisarg Bhatt

Nisarg Bhatt

Unit 1614, 1050 Markham Rd, Phone: (647) 760- 8072

Scarborough, ON, M1H 2Y7 Email: *************@*****.***

Highlights of Qualifications

Good exposure of networking concept such as router, hub, switch and different

types of protocols

Quality skills in operating different types of operating systems (Windows XP/7/8.1,

Linux, Ubuntu 12+)

Proficient in managing the efficiency of hardware and software components

Excellent capability of designing, testing, debugging and maintain network

Strong hand on writing script for router and switch

Sound knowledge of active directory, security and policies

Good working knowledge of Microsoft Office Suite 2013

Ability to effectively prioritize and execute tasks in a high-pressure environment

Strong communication and interpersonal skills

Technical Skills

Switch, Router, Hub, PBX’s

Hardware

Windows Server 2008 R2 &2012R2, Small Business Server,

Server

Exchange Server

Windows XP, 7/8 and Unix/Linux, Apple OSx

System

DNS, WINS, Active Directory, Protocols such as Ethernet,

Network

LAN, WAN, TCP/ IP, SMTP VoIP, DSL, 802.11x, Fibre Optics

Microsoft Office 365/2007/10/13, VMware, Citrix, Hyper V,

Software

Outlook, Symantec Ghost Cisco Packet Tracer, Putty, Telnet,

WPKG Deployments and MS Remote Desktop

Nisarg Bhatt 1/2

Professional Experience

Oct 2013 - April 2014

Help Desk Technician

Vinsap IT Inc., Toronto

Vinsap IT Inc. specializes in providing helpdesk support to customers using various

ticketing software.

Performed regular system updates, upgrades and patches

Escalated unresolved trouble tickets to level 2 support

Administered and maintained end user accounts, permissions and access rights

Quickly responded to customer enquiries and concerns

Took ownership of problem tickets and track them through completion

Undertook analysis, diagnosis and resolution of client problems via phone, email

and in person

May 2013 – Aug 2013

Junior Technician

CTS Global, Toronto

CTS Global specialize in network technology and it has VMware applications which helps

networking in house hold servers.

Managed servers, including email, print, internal services for source control, wiki

and issue tracking

Designed, deployed, and maintained the network infrastructure

Provided network administration support to LAN related issues

Monitored, installed and configured network hardware and equipment, including

routers, switches, hubs and UPSs

Performed server and security audits

Practiced network asset management, including maintenance of network

component inventory, related documentation and technical specifications

information.

Education

Sept 2012 – Sept 2014

Computer System Technician

Post-Secondary Diploma

Centennial College, Toronto

May 2014 – Aug 2014

Project: LAN network with secure remote connection

Administered and maintained network connectivity

Installed of active directory and troubleshooting of network

Created and managed different users in active directory

Managed and installed software, troubleshoot using remote desktop

Worked on windows 7 and windows Server 2008 using VMware and Hyper V

Nisarg Bhatt 2/2

Contact this candidate