Manager Customer

Kelton Jenkins

Email: ******.********@***.***

Phone: 469-***-****

Objective:

My objective is to find the right company, which has the right the position for me; that I may

work with the greatest of Teams to help meet our daily, weekly, quarterly and yearly goals.

Experience

Imedica 8/10-8/14

Carrollton, Tx

HL7 Support Lead

Create SQLTables with their values / used INSERT and ALTER; understanding of and created

Stored Procedures; Stored Procedures with parameters (input / output & variables)

Familiar with SQL Service Reporting Tables and using formula for Constraints: Constraints /

Relationships between tables: Default Constraints for Table Columns.

Using functions for ASCIII / CHAR and SUM (Aggregates); HAVING clauses, ORDER BY,

GROUPING and AS.

Used WHILE Loops using DECLARE to return result for range within a function.

Used Stored Procedures with Input / OutPut Parameters with IF and ELSE conditions.

Support for Health Level Seven (HL7 Protocol for Data Exchange)

Determine why files or data within the format / structure has not been sent or received across the

Bridge within Software / SSRS/SSIS.

Support and Process all scenarios of incoming request to resolve issues related to customer and

HL7 Partners who may pass data Uni / Bi-Directional across the Interface..

Interface installs: Quest / LabCorp

Familiar with ADT, SIU, DFT, CCD, VXU, ORMO01 and ORUR01 Message Types

Familiar with SEGMENTS AND FIELDS or Composites: Subfields / Sub Fields all in HL7

Coding ORC I 422********* I I I I I173036^Test^Patient), with the understanding field

count and Pikes, with the understanding on what information is needed and what segment / field,

to ensure we get a successful file submission

IT: Process error messages produced by system communication-familiar with reading code to

determine error messages for the Job Engines

Work with Developers hand-to-hand to resolve Hot / Normal level issues

Test scenarios within the Product (EMR/PM) to better determine "bugs" or "DevAssist" and log

those for the Developer

Reading Stored Procedure within SQL to determine the logic within a table (SQL) that generates

the files (Phone Tree / Call Pointe), creating VPNs for the workplace

Use SQL to gather field mapping data and make changes to field mapping...Using

commands:BEGIN TRAN, END, COMMIT, JOIN INNERJOIN, LEFT / RIGHT JOIN and

many other including UPDATE and more. Use many statements to query databases

Covert SQL syntax in HMTL to determine field mapping…..Updating field mapping. Using

INSERT, DELETE, UPDATE, BEGIN TRAN, COMMIT or ROLLBACK commands

Understanding Integration – in respect to how incoming HL7 Files impact the Product

I’ve worked with the Task Manager / Schedule to set Triggers

Set up credentials for Interface Bridge connections (FTP/SFTP, File based, Web Service and

TCP/IP)

GE Healthcare 04/05-08/10

Plano, Tx.

Application Specialist II Process

Managing that queue under the most extreme pressure daily just as a Level 2,

Recognize and test for “bugs” and inadequacies in our Product Lines and report those

Used WebEx

I maintain and work directly with the Developer / Engineering for the NY SPARCS plug

Work directly with Development regarding issue/defect/dev assist.

Provide service for MEANINGFUL USE Reports and output.

Attend weekly panel meetings/discussion regarding “roll-out”/maintenance / enhancements of

new releases and set up codes and diagnosis to cross-interface, via HL-7, Link Logic.

Install Plug in’s and License files…server set up.

Using (JOIN / INNER JOIN). Setting up Scheduled Task. Working with Stored Procedure Logic

for Claim Files in SQL and Tables using Crystal Designer to manipulate the spacing so that

claims could pass.

Maintain a steady queue of cases count that involve heavy troubleshooting and requires self-

management skills and prioritizing.

Assist in training / training other Departments and customer’s in face-to-face meeting setting

Update specifications when needed; checking verbiage

Completed all GE My Learning courses up to date

Work with Applix and Siebel Application software

I have also become part of the team, who monitor's the cases log via the GE web.

One of the member's of the team who monitor's the incoming case queue; for distribution to our

in-house; outer-department teams.

Process EMR and Centricity PM case as it relates to Application work-flows and best practices.

Train: Create Article for IN-House and customer usage

Process MEANINGFUL USE for eRx / EMR Support cases.

Work closer with GE Software IT Support, to learn even more technical steps for troubleshooting

that will better determine the problems & correctly resolve the issue's our customer's.

Involved with instituting light installation steps; working directly with the customer's IT on their

server; for plug in loads & service packs and maintained an adequate amount of in-bound calls.

App Serv: JBoss

Screenwriter/Screenplay and Design/Director: 01/96-Current

Farmer's Branch, TX .

Produce scripts/ Actors/Producer’s/Director’s

Currently working on Novel and assisting other Artist in producing projects: books, screenplays,

comic books

Directed actor’s for digital camera screening; to make “for real time” shots

Education

DeVry Institute (Irving)

Telecommunication/ GPA 3.5

Quality Improvement Course

Systems

CORE FTP, Clearquest, Hypersend, DEAN, Corepoint (for HL7 Message Structures), NOTE

Pad ++, Snag it, Data Dictionary / Data Tables Design, Command Prompt, Applix, Seibel,

Aprima, VPN, TSF and NTR systems, Centricity PM 04 & Aprima

CPS 06’ (Combined Product; PM and EMR)/Titan 9.0, CPS 10, Seibel and Applix. SQL

Management Studio (Business Intelligence), SQL2008R2, GoToMeetting-WebEx

Greatest Accomplishments

Changed requirements for Collections; due to the highest amount collected within two months

ever, thus changing the quota for the Department by the Manager

Trainees to move on to managerial positions; instituting my principles and Thanked me for

training them using the method that would best convey the training to them specifically

Took on the full-role and became a Level II Application Specialist's and being chose by the

Development Liaison to work with the Development Team.

Also chosen to work with the Development Team with the enhancing of the CMS1500/HCFA

and UB92/04: Testing the report files for demographic alignment and logistics; to meet Medicare

guidelines for paper claim billing

Contact this candidate