Customer Service High School

RONALD TOUCH

*** ********** ***., ********* *****, n j 08089 C: 215-***-**** *********@*****.***

P ROFESSIONAL SUMMARY

Over 30 years experience in Telecommunications Voice & Data.With ove 15 years experience of running a

successful business. Extensive knowledge of Lucent Technologies,Nortel Networks,Vodavi Dealer for 8 years

and various other key systems.

SKILLS

Professional customer service skills. Over 30 hrs experience

Highly dependable working knowledge of special tools and meters

Excellent attention to detail 10 hr OSHA Occupational safety

Work well under pressure Scissor and boom lift certified

W ORK HISTORY

Field service technician, 0 5/2011 to 0 6/2014

Wachter Inc. – L owell, AR

Installation and service of Phone,Data,Cctv, and Point of sale systems.

Field service technician, 0 3/2008 to 0 3/2011

Pathcom Inc. – Malvern, PA

Service and installation of new telephone systems,local andred wide area networks,structured cabling,moves

addditions and changes (MAC) Service contract maintenance and time and material service.

Owner/Operator, 0 1/1992 to 0 3/2008

Touch Telecom Inc. – Warminster, PA

Self run business for business telephone & data networking. Sales service & installation, Sales proposals and

execution, Installation service,scheduling,equipment ordering,management and all aspects of business

function. Achieved a highly successful and verifiable track record in the Telecommunications industry.

E DUCATION

High School Diploma : 1 977

Ocean City High School - Ocean City NJ

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