SRI SUPPIAH
* ******** *****, **** **** Toronto, Ontario M4C5L7 Telephone: 647-***-****
Email:********@*****.***
OBJECTIVE
I am seeking a position in a field of Technology as a Technician or Admin in Hardware, software and Networking including installing, configuring and troubleshooting.
SUMMARY OF QUALIFICATIONS
Diploma in Information Technology Technician – Toronto Business School / CDI
Computerized Financial Accounting - Computek, Toronto, ON
Diploma in Information Technology (System and Network) - Humber College Toronto, ON
MCSE, CCNA and A plus received
More than Ten years’ experience in IT field – Networking and Hardware solution
Seven years’ experience as Systems Support Help Desk Personnel
Ten years’ experience as System Administrator and Technical Analyst
Exceptional knowledge in Trouble shooting operating system and networking
PROFESSIONAL PROFILE
Experienced in different companies using various software, Hardware and operating system.
Active Directory - Setting up servers, domains and Configuring Active directory. Comprehensive knowledge of AD, DNS, GPO and Radius server. Control remote workstation via PS tools and WMI
Build windows xp,vista, windows7 and 8 Images. Configure workstation and PC for end users.
Inventory and maintain all the workstation and devices.
Wireless: Planning and configuring CISCO Meraki and other wireless devices with high security.
Guide team members with procedures to up to date maintenance of devices and system.
NetBackup-Responsible for backup and recovery procedures of network environment
Storage Systems: SAN and NAS configuration on NetAPP and EMC Storage Solution and DSP. Fiber Based Storage, iSCSI, NFS and CIFS
NetApp: Data Management, snapshot, qtree, quota, flex clone, snap mirror and volume management.
Managed disk replacement, check fail disk and run command to zero disk. And use snap drive and on command to manage controllers. SAN/NAS storage technologies. Create documents.
NetApp HD volume integrate with HP VMWARE Host. Integrate NetApp snapshot with windows 7
Networking: SonicWALL and CISCO (Firewalls, Antivirus, and Antispam) Creating NAT policy, Address objects, VPN, Subnets and Vlan on firewall and HP procurve and cisco switches.
Virtualization: VMware ESXi/VSphere 4 and 5.1
Deploy, Configure and manage Avaya and Nortel VoIP phones
Antivirus: Installed and maintain Kaspersky antivirus via Kaspersky management tool.
Hardware: HP procurve, Dell Desktop, HP Laptops and Blade servers
Managed Raid Configurations with Dell Open Management Array
Good experience and knowledge in Avaya phone and Cell phone E-mail configuration.
Broad experience with implementing and troubleshooting VMware ESX server, setting up V-Motion, HA, DRS and related VMware products such as VM Workstation, P2V converters
Terminal server – Install and manage terminal server farm and create policy and trouble shoot terminal server issues.
SharePoint – SharePoint migrate or upgrade from one version to other. Managing and troubleshooting SharePoint data base issues. Transfer SharePoint from one machine to other.
Database – Supporting to SQL data base issue. Creating data base, moving and backup database from one server to another. User permission to database. Attach copied database and access.
Oracle - experienced with oracle app applprod. User lock, process delay, job jamming and database.
SRI SUPPIAH
PROFESSIONAL EXPERIENCE
System Administrator Nov 2014 – Feb 2015
Creative Net Inc.
Deploy and configure new servers
Upgrade new servers from server 2003 to Server 2008 and 2012R2
Create new GPO, DHCP and Print server
Replace and configure CISCO and Sonicwall routers
Configure ProCurve switches with Vlan
Troubleshoot Windows7 workstation issues
Fix Lexmark and HP printer issues
Create procedure documents for application and Hardware install
Train end users with new application and Office 2013
Support Phone application and mail configuration
System Administrator\Desktop Support April 2014 – Sep 2014
All Weather Windows
Administrating and supporting Oracle Apps and Database for existing ERP system.
Maintain VSphere 5.1Server and Vcenter. Resource allocation, create, delete and increase VM performance and trouble shoot issue with server 2012 installation and clean up snapshot .
trouble shooting and maintain AD 2008 R2 with server 2003 R2 and Server 2012 GPO,DNS,DHCP
Maintain and troubleshoot SAN and NAS environment. Create and design new NAS and SAN storage
Administer Netapp ontap 8.2 and EMC VnX. Storage volume. Create iSCSI, NFS and CIFS.
Netapp storage: increase volume, Qtree, quote and monitor disk failure and replace. Verify disks path to work with take over and give back functions
Terminal server farm admin and trouble shoot user access and sever issues create Remoteapp and give access to the apps via web portal to end users.
Create subnet and vlan to route via layer 3 switch. Create NAT policy and add site to site VPN in ASA 5525 Cisco firewall and SonicWALL firewall.
Configuring and Administering HP Procurve layer3 and layer 2 switches.
Monitoring TELUS MPLS performance between branches and Head office.
Deploy and Configure Office 365. Supporting end users for Excel, Word and Outlook
Using Microsoft Cloud system Azure, Creating VM machine. Allocate storage create VPN access and move AD and production server to Cloud including Exchange server
Creating organization network and sever system diagram
Changing Subnet from one to another via Vlan configuration and routing
Installing OS and volume creation in Azures Microsoft cloud system.
Supporting printer error such as print jamming, slow performance of printers.
Create backup and clone from Oracle apps server and database server via NetApp snap drive (SMO)
Using NetBackup to weekly backup via dell backup system
Installing and maintain SharePoint 3.0. Move SharePoint 3.0 to another sever and upgrade.
Project Analyst (Contract) Sep 2013 – April 2014
Alberta Environment
Analyzing clients' existing systems
Translating client requirements into highly specified project briefs
Identifying options for potential solutions and assessing them for both technical & business suitability
Collect all the details from end users system and sort them in Excel sheet
Create paper document for project
Support users with new windows OS windows 7 and Office 2010
Drawing up specific proposals for modified or replacement systems
presenting proposals to clients
Overseeing the implementation of a new system
Writing user manuals
SRI SUPPIAH
Senior Deployment Technician May 2013- July 2013
Dell Inc. Canada (Experian Inc.)
Reimage Dell laptops and Desktop to Windows 7 from SCCM
Installing and migrate software compatible with windows 7 via SCCM
Entering and tracking Asset tag in BIOS
Installing printers trouble shooting print error
Backup old computer user data and restore to new pc
Backup profile and restore. And also help team members to finish the job.
Fix profile login issues and trouble shoot any other technical issues
Install and configure MacAfee End point encryption and update MacAfee policy in user pc
Installing additional RAM and test
Deploy to user and make sure user received the pc with previous user configuration.
System and Network Administrator\Desktop support May 2008 – 2013 April
Mevotech Inc.
Toronto, Ontario
Setting up user pc, profile and maintain in Active directory
Maintain Domain servers 2003 and 2008 ( In AD- DHCP, DNS and GPO)
Setup new domain and with Server 2008R2 and configure and mange AD,DNS,DHCP and GPO
Trouble shooting and maintain Netapp shares, iSCSI, CIFS and NFS
Design and configured SAN/NAS storage with Netapp consol. Trouble shoot any SAN issues.
Maintain and configuring VMWARE hosts and guests
Administered a Windows Server 2008R2, Active Directory, Windows Cluster Technology, Group Policy Administration, Managing Domain and Domain controller Security Policies
Performed Proactive Technical Services (in order to reduce amount of Incidents/Problems and mitigate Technical Risks in Customers’ IT-environments)
Configuring and troubleshooting RF units Symbol MC9090 with Windows CE
Troubleshooting Network issues and server backup problem
Setup switches, Vlan, SonicWALL firewall and CISCO firewall
Configuring and Administering HP Procurve layer3 and layer 2 switches.
Fixing printer issues on Lexmark T630 to T652 and Zebra printers
Training employees to navigate inventory applications with Pocket PC
Maintain the Hardware devices and keep inventory
Technical Analyst July 2005 – April 2008
Katz Group Canada LTD. (Rexall – Propharm)
Markham, Ontario
Setting up Raid servers such as IBM X225, X3500 and DELL 2900
Installing and configuring POS software Auto star and setting up Till package
Configuring and troubleshooting RF units and AP Motorola symbol 4131 and 5131
Trouble shooting and maintaining IBM Tills 741, 742 and 783. And also Dell 745,755
Troubleshooting Network issues and server backup problem
Remotely trouble shooting on sight problem via PCAnywhere
Supported and serviced all Lexmark Printers such as T610, T630, T642 and T652.
Creating Batch file for data backup
Installing and configuring Pharmaceutical software such as Nexxssys
Creating images for Tills and serves with Norton Ghost and Acronis
Applied wireless Access Point solution and Security
Monitored, administrated and managed network tools such as: Nessus, Snort, Solar Winds, Wireshark and Ciscoworks
Configured and maintained servers, firewalls, routers, workstations and hardware
REFERENCES
Available upon request