Business Management, Financial Analysis, Accounting, MBA

Tyler B. Crossley

**** **** ******* ***** ******, AZ 85745 208-***-****

*************@*******.****************@*******.****************@******.***

To obtain a position within the medical field that will allow me to utilize new skills and knowledge

gained

from ongoing training in business administration and healthcare management

• Breadth of experience in a variety of healthcare settings, with more recent experience in high-

volume

pathology laboratories

• Experience in customer relations and customer service, including within healthcare

• Efficient, self-motivated, and creative problem solver, leader, and team player

• Skills in direct patient care, modern laboratory techniques, workflow management, process

improvement and scheduling

• Familiarity with various laboratory instruments, information technology, and laboratory

protocols

Master of Business Administration December

2014

University of Phoenix

Tucson, AZ

Grade-Point Average: 3.6 (on a 4.0 scale)

Coursework included Business Management, Business Leadership, Economics, Quantitative Reasoning for

Business, Accounting, Business Statistics, Operations Management, Finance, Marketing, Human Capital

Management, Business Law, and Strategic Planning and Implementation

Bachelor of Science in Biology, Biomedical Sciences Emphasis May

2013

University of Arizona

Tucson, AZ

College of Science, Department of Ecology and Evolutionary Biology *

Grade-Point Average: 3.3 (on a 4.0 scale)

Coursework included advanced courses in biology, physics, and chemistry as well as: Calculus I & II,

Communications, Spanish I & II, Sociology, Psychology, English Composition, Biomedical Ethics,

Evolutionary Biology, Ecology, Art History, and Philosophy

Great Falls Clinic LLC January 2015-February

2015

MBA Extern Great

Falls, MT

2

Projects include: Strategic planning and implementation of wound care and diabetic wellness

program, business organizational planning, financial analysis and organizational budgeting, active

operational role within the organizations executive leadership including meaningful use, utilization

management and physician relations

Refine USA LLC May 2014-October

2014

Marketing Intern for Rejuvapen

Tucson, AZ

Responsible for assisting the organization in the development and implementation of its marketing,

business development, and public relations through developing, maintaining, and expanding

marketing channels/

methodologies to healthcare professionals and the public at large.

Personal Assistant January 2014-

Present

Christopher Gilles, M.D.

Tucson, AZ

Assist with executive day-to-day operations and helping to navigate professional and private duties

at both the medical office and personal residence.

Pima Pathologists PC October 2011-

Present

Per Diem Pathologist Assistant/Pathology Prosector

Tucson, AZ

Dissect and dictate descriptions of surgical specimens (including complex resections for

malignancy) and biopsies (approximately 50 cases per day). Dissect and process specimens for

intraoperative frozen section.

Pathology Biomedical Consulting, Inc. June 2013-

January 2014

Grossing Technician

Tucson, AZ

Accession, dissect, and dictate descriptions of dermatologic and non-complicated surgical

specimens

(approximately 80 cases per day). Accession, process, stain, and cover-slip cytology specimens.

Maintain tissue processors and stain lines. Assist with preparation for lab inspections (CLIA).

Communicate with clinicians to relay patient results and receive client orders.

Dermpath Diagnostics August 2011-August

2012

Lead Grossing Technician, Safety Officer

Tucson, AZ

Accessioned, dissected, and dictated descriptions of dermatologic specimens (approximately 200-

300 cases per day). Maintained tissue processors, cryostats, stainers, and stain lines. Performed

daily quality control and quality assurance tasks. Updated operating procedures and helped prepare

for lab inspections (CAP). Trained incoming Grossing Technician prior to leaving.

IDX Pathology (a LabCorp Company) March 2008-

2

August 2011

Customer Service Representative

Boise, ID

Traveled to and interacted with office-based clientele (personnel of approximately 10 primary and

specialty care clinics). Filled client orders for testing and handled flow of specimens into and out of

the lab. Served as on-site IT expert and trained personnel at client office locations.

Grossing Technician, Microbiology Technician, & Cytology Technician

Accessioned, dissected, and described surgical specimens (including complex resections for

malignancy) and biopsies (approximately 100 cases per day). Dissected and processed frozen

section specimens.

Accessioned and processed all microbiology/cytology specimens. Performed molecular diagnostic

tests.

Walmart February 2007-

March 2008

Customer Service Manager Havre, MT

and Boise, ID

Recruited, selected, and trained sales associates. Developed work schedules for approximately 20 cashiers and

service desk associates and monitored their workflow. Ensured compliance with company procedures and

customer satisfaction while serving the customer returns department. Corrected register errors and overrides

when appropriate. Monitored and managed all register and customer service cash levels (approximately

$100,000 store-wide)

Northern Montana Hospital, Northern Montana Care Center 2001-

2007

Ha

vre, MT

Emergency Room Technician: triaged patients of all trauma levels, assisted paramedics, nurses, and

physicians

Behavioral Health Technician: collected vitals, assessed patients’ mental status, assisted mental

health providers

Certified Nursing Assistant: assisted with geriatric patients’ ambulation, bathing, cleaning, and

collected vitals

Environmental Services Agent: responsible for janitorial services of multiple floors of hospital

Montana State University-Northern Student Support Services August 2005-

December 2007

Tutor

Havre, MT

Assisted students with material in inorganic/organic/biochemistry, zoology, cell biology, anatomy &

physiology, physics, college algebra, and statistics courses.

Lori Henderson BSN Director of Nursing, Great Falls Clinic 406-***-****

Christopher Gilles MD Pathologist, Pima Pathologists PC 520-***-****

Glen Strohm MD Pathologist, Pima Pathologists PC 520-***-****

Daniel Toweill MD Pathologist, IDX Pathology 208-***-**** ext 211

Manuel Suarez MD Director of Pathology, IDX Pathology 208-***-**** ext 203

Mickey Myhre MD Founder, IDX Pathology 208-***-****

2

Jo Mysinger Histology Manager, IDX Pathology 208-***-**** ext 219

Kris Scherer MBA Key Account Executive, IDX Pathology 208-***-****

Anthony Johnson President of Sales, and Cofounder of Refine USA LLC 312-***-****

*Founded in 1975, the University of Arizona’s Department of Ecology and Evolutionary Biology was the first of

its kind in the world and is increasingly being used as a model for the organization of biology in the worlds

leading universities. Studies involve mathematical and computer models, lab experiments, field work,

comparative analyses, and the use of museums and collections. The program emphasizes ecology and genetics

in an evolutionary context. Foci of excellence include molecular evolution, evolutionary and ecological theory,

evolutionary genetics, and evolutionary ecology, genomics, bioinformatics and behavior.

2

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