Customer Service High School
Resume:
Paige L. Gerdes
**** ****** **., ******, ** *****
*******@*******.***
Objective Seeking employment opportunity in a professional office environment which will open the door to professional development and experience.
Skills
Excellent Organizational Skills
Strong Customer Relations
Able to handle multiple tasks
Able to work independently with minimum supervision
Knowledgeable in legal vocabulary
Data Entry
Telephone answering, 5-Line System
Filing
Microsoft Office 2007, 2010 Certified
Average 80 W.P.M.
Experience
Teller Supervisor, 2009-2013
First Community State Bank, Staunton, IL 62088
Maintain and create confidential files
Prepare legal documentation for recording
Prepare reports and hold meetings
Pay invoices
Balance expense accounts
Delivered personalized service over the phone and in person
Maintain records of balances and corrected errors when needed
Maintain confidential customer information
Responded to customer inquires
Opened and closed various account
Print, scan and fax documents
Handle cash and assisted customer transactions
Handle customer complaints and inquiries
Received cash and checks for deposit, verified amounts and examined checks for endorsement
Provided excellent customer services and maintain customer satisfaction
Payroll/Accounts Payable Secretary, 2013-2014
Thiems Construction Company Inc., Roxana, IL 62084
Conduct payroll and process payroll checks
Process and pay taxes weekly, monthly and yearly
Process and pay Union benefits
Process and pay company insurance benefits
Gathered information and create reports for IDOT
Sage Timberline trained
Monitor employees hours, sick days and vacation time
File all invoices electronically as well as written
Pay all company invoices
Balance all invoice ledgers
Education
Diploma 2007
Staunton High School, Staunton, IL
College Work:
Lewis & Clark Community College, Godfrey, IL
Business Administrative 2007-2012
References
Upon request
Contact this candidate