Customer Service Security

W udase Yeshitila

Cell 571-***-****

acovqe@r.postjobfree.com

SUM MARY

Professional with excellent customer service skills: knowledgeable, reliable, and

able to bring quick resolutions to customer concerns and questions. Proficient in

M icrosoft Word and Excel

EXPER I ENCE

Concierge, Arlington, VA

2011-2014

• Controlling keys and kept log of keys checked in/out

• Answered telephone and monitored security cameras.

• Wrote incident reports.

• Received and logged in packages and deliveries.

Securitas security, Arlington, VA

2008

Security officer

• Patrolled building and grounds to monitor access.

• Answered telephone and monitored security cameras.

• Wrote incidence reports.

Cent ral par king,Washington,DC 2005-

2006

• Collecting money from the customer.

• Doing the paper work.

• Drop the money to the r ight place.

Whitehead I nstitute/M I T Center for Genome Research, Boston,

M A 1999-2004

• Entered results of research into database.

• Assisted with the preparation of DNA

• Isolated DNA rom bacteria.

• Cross-rained on t ransformation of Whole Genome Shotgun (WGS) libraries

i nto E.Coli cells.

• Sterilized all equipment.

ED UCAT ION

Bunker H ill Community College/ Cambridge Biomedical Careers

Centers,Boston,MA

Certificate –Biomedical Careers Program

NOVA- Alexandria, VA –English as a second language (ESL).

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