Jemal M. Forehand
Phone: 678-***-****
E-mail: ********@*****.***
Objective: To provide expert guidance and support on all levels needed.
Qualifications
. Hypervisors: VMware ESXi 5.x.
. Application Virtualization: VMware Horizon View.
. Storage: EMC (VNX), Dell (EqualLogic), HP (P2000/P4000).
. Operating Systems: Microsoft Windows (2003, 2008 R2 & 2012 Servers and
XP, win7 & win8/8.1).
. Backup: Backup Exec 2010 R3, NetBackup 7.6.
. Data center planning (structured cabling, power and cooling).
. Architect and troubleshoot complex physical, virtual, deployments in
Enterprise Class Data Centers.
Work Experience
Systems Administrator Specialist 3
Comcast Central Division Office March 2011 to July 2014
. Ensure that assigned IT service incidents are managed effectively and
root-cause problem analysis is undertaken where appropriate to reduce
the number and severity of future operational incidents.
. Monitors client/server load distribution and provides proactive
solutions to eliminate potential configuration bottlenecks.
. Revamp NetBackup schedule and upgraded Window physical and virtual
servers. Optimized system availability (averaging 99.9% uptime) and
equipped company with scalable systems to support fast business growth.
Train employees across multiple departments on network operations
including log-in procedures, network management software, permissions,
printing issues, security and use of software.
. Install and maintain security patches on the operational and
development Windows 2003/2008/2012 systems.
Network Administrator July 2001 to March 2011
Clayton Center for Behavioral Health
. Provided total LAN Security support in the installs and maintenance of
security related hardware and software (Sonic Wall Unified Threat
Management (UTM) Firewall small businesses).
. Design and Implementation organizational Infrastructure (AD, DNS, &
Exchange) and provided environment administration support.
. Responsible for storage planning, architecture and administration
support.
. Provided operational and support activities for existing storage and
backup technologies (Backup Exec).
. Install and maintain security patches for Windows 2003 servers and Win-
XP desktop/Laptops.
. Administered existing databases with focus on data integrity/data
integration to ensure availability, speed, and accuracy of databases
used for business operations and client deliverables (Informix DB).
. Developed and updated technical documentation, systems/network
infrastructure and operational procedures.
Education
Pursuing a Bachelor of Science in Computer Information Systems
DeVry University
. Focused on Business Management, Information Systems Security,
Enterprise Computing, Systems Analysis and Integration.
References
. Available upon request.