Customer Service Operator
Resume:
Vonda Davis
North Charleston,SC 29418
To maintain a position that would utilize managerial/ customer service
skills, as well as encouraging a career development, and advancement.
Work Experience
Operator
Eye Care Specialties of Charleston
October 2014 to March 2015
Answers incoming calls.
**Schedules appointments for different Doctors.
**Reschedules appointments for patients.
**Forward messages to different departments.
Cashier
West Ashley Exxon
July 2013 to October 2014
In charge of opening the store.
**Prepares breakfast food, and lunch.
**In charge of a cash drawer, and lottery purchases.
Telephonic Enrollment Specialist
American Benefits Services
August 2011 to April 2013
Assists medicare members to qualify for
low cost healthcare.
**Responsible for making outbound calls from
a medicare approved call list.
Customer Service Agent
Dial America Marketing
June 2008 to April 2011
Accepts inbound calls from medicare members
**Checking copays / coinsurance amounts.
**Advise members of their benefits.
Customer Service Associate
Sunoco
September 2005 to October 2006
Accepted cash from customers for fuel, and other purchases.
**Provided customer service.
Scanner---Sorter
R.R. Donnelley Logistics
November 2002 to September 2004
Presort package medication by zip codes.
**Scanned package medication to be delivered overnight, and by ground shipment.
Reference Available Upon Requests.
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