Customer Service Sales

Atia Jefferson

Houston, TX *****

*************@*****.*** - 832-***-****

A creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. I enjoy learning new programs and processes. I have great customer service experience.I'm a team player who is attentive to detail and able to work in a fast paced environment.

Work Experience

Stock Clerk

Arne's warehouse store

-

Houston, TX

March 2015 to Present

Responsibilities

Unload merchandise,Stock shelves with unpacked items and Helped customers fill orders

Event Promoter

Silver Leaf Resort

-

Houston, TX

March 2013 to January 2014

Was responsible for promoting the resort for potentials clients, booked appointments, checked clients and filed all necessary paperwork to make sure they were qualified for holiday presentation.

Face to Face and over the phone sales.

Retail Sales Associate

Macy's

-

Houston, TX

November 2012 to January 2013

Responsibilities

Handled returns courteously and professionally, restocked items, and inspired the customer to buy. Celebrated the purchase, which in turn created a lasting positive impression of me, Macy's, and the purchaser.

Registrar/ Admin Assistant

University Park Acadmey

-

Houston, TX

January 2010 to October 2012

Responsibilities

Handled multifaceted clerical tasks (e.g.,inbound and outbound phone call (four lines), data entry, filing, records management and billing) as the head registrar in admissions office. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students. Quickly became a trusted assistant known for "can-do" attitude, flexibility and high-quality work.

Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students. Established strong relationships to gain support and effectively achieve results.

Entrusted to manage office in the supervisor's absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.

Education

Business

Lone Star college -

Houston, TX

2014 to 2015

Diploma in Basics

university park academy -

Houston, TX

2011 to 2011

Skills

TABC certified, PowerPoint, Microsoft word, Excel, forklift certification

Additional Information

Forklift certification

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