Senior Consultant, P&C Insurance

Manish Singh

**** ********* ******, **** *****, CA 91307 **********@*****.*** 860-***-****

SUMMARY

Senior Consultant in P&C Insurance IT with more than 8 years of professional experience, seeking an

Actuarial Analyst position to leverage quantitative skills along with the acquired business knowledge.

Possess strong expertise in data analysis using MS Excel, SQL and SAS programming. Experience in Web

Analytics using IBM Coremetrics and Google Analytics. Significant Exposure to following lines of business

– Workers Compensation, Commercial Auto, Commercial Property, Professional Liability, Inland marine.

EDUCATION

Actuarial Exams Completed –

Exam 1/P (Probability)

Exam 2/FM (Financial Mathematics)

Exam 3/MFE (Modeling Financial Economics)

VEE-Corporate Finance

Sitting for Exam 4/C in June 2015

Certifications –

SAS Certified Base Programmer for SAS 9

Google Analytics Individual Qualification Exam

AINS (Program in General Insurance) from AICPCU/IIA

Lloyd’s and London markets introductory test (LLMIT) by Lloyd’s of London

CBAP certified from International Institute of Business Analysis (IIBA)

Bachelors in Mechanical Engineering – 07/2002 – 06/2006

Delhi College of Engineering, Delhi, India

Maths courses – Differential Calculus, Integral Calculus, Advanced Algebra, Matrices, Differential

Equations, Laplace Transformation, Complex Variables, Fourier Series, Vector Analysis

PROFESSIONAL EXPERIENCE

1) Senior Consultant at Cognizant Technology Solutions 03/2015 – Till date

2) Senior Business Analyst at Accenture 12/2009 – 02/2015

3) Business Analyst at Key Management Group 07/2006 – 07/2009

PROJECTS

i. MOBILITY in PERSONAL INSURANCE

Location – Woodland Hills, California 03/2015 – Till date

Key Responsibilities:

As a Senior Consultant, work with Digital Marketing and IT teams to define a product roadmap

for Mobile App to support customer self-service initiative covering – Sales, Policy management,

Billing, Registration, Contact Agent, Claims etc.

Implement Google Analytics to track KPI’s identified by business stakeholders. Create

Dashboards for Executives and Technology leads to help make business decisions.

ii. WEB ANALYTICS

Location – Hartford, Connecticut 06/2013 – 02/2015

Key Responsibilities:

Segmentation of visitors – Prospect, Personal Insurance customer, Business Insurance customer,

Agent. Behaviour Analysis of different visitor types.

Using IBM Coremetrics – Web Traffic analysis on areas such as Marketing channels, Clickstream,

Geographical distribution, Natural Search keywords, Conversion rates, Smartphone vs Tablet vs

Desktop traffic.

Optimize Marketing ROI through digital channels - Display Ads, Paid Search, Mass media, Emails,

Direct mail. Consolidate Spend data with the web traffic data.

Mass media TV Campaign – Attribution of traffic from TV advertisement to web and subsequent

conversion rates.

Weather channel campaign during hurricane Sandy – Measuring of Campaign success by

analysing traffic coming through Banner ads on Weather.com and through mass Emails

(500,000) sent out to potentially affected customers.

iii. DIGITAL TRANSFORMATION Insurance

Location – Bangalore, India 03/2012 – 05/2013

Key Responsibilities:

As an e-Business Consultant, supported major P&C insurer to implement Digital capabilities such

as Web Content Management, Digital Asset Management, Digital Analytics and to build

customer, agents and public portals leveraging these capabilities.

iv. LLOYD’S AND LONDON MARKETS

Location – London, UK and Bangalore, India 12/2009 – 02/2012

Key Responsibilities:

As a Senior Business Analyst, supported a major UK P&C insurer operating in London markets to

migrate legacy underwriting platform to new technology and implement services such as

Enterprise Workflow, Enterprise Search.

v. QUALITY ASSURANCE (Workers Compensation, California)

Location – San Diego, California 01/2008 – 07/2009

Key Responsibilities:

Functional testing of quote, issue, endorsement, audit, renewal, cancellation, reinstate

functionalities for Workers Compensation and Commercial Property lines.

vi. WORKERS COMPENSATION Rates/Rules

Location – Cincinnati, Ohio and New Delhi, India 08/2006 – 12/2007

Key Responsibilities:

Coordinated with Product Development team for NCCI related rules and rates to be

incorporated into the system.

Using the dos based system Ratabase, apply the new or revised rates/rules with appropriate

date control.

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