Customer Service Sales
Resume:
meosha Armstrong
Commerce, TX
***************@*****.*** - 469-***-****
WORK EXPERIENCE
office supply
staples office supply - Irving, TX - April 2011 to July 2011
Stock unload trucks sales customer service. cashier
retail service specialist
O'Reilly auto parts - Commerce, TX - August 2007 to January 2011
Keyholder driver installer customer service answer phone sales
EDUCATION
diploma in all
commerce high - Commerce, TX
2000 to 2003
ADDITIONAL INFORMATION
Local:
1410 Tanglewood Dr.
Commerce Texas,75428
Meosha Armstrong
***************@*****.***
Qualifications Summary
Experienced working in fast -paced environments Demanding strong organizational, technical and
interpersonal skills. Trustworthy, ethical, and discreet; committed to superior customer service. Confident and
poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able
to multi-task effectively. Capabilities include:
• Customer Service & Relations
• Word Processing & Typing
• Problem Solving
• Accounts Payable/Receiving
• Computer Operations -Microsoft excel, power point, spread sheets, 10 key
• Telephone Reception
• Problem Solving
• Filing
Experience Highlights
Customer Service & Reception
• Completed Customer orders at Auto part store. Demonstrated ability to maintain composure and work
effectively in fast-pasted environment.
• Place customers orders getting all necessary information for their vehicle, accurate prioritization, and to assist
other team mates in the triage process.
• Managed customer relations and provided exemplary service to all customers
Management & Supervision
• Promoted rapidly from parts specialist to retail service specialist Oversaw all operations including store,
inventory, pulling and filling orders in store as well as online, housekeeping and maintenance. Troubleshot
and resolved problems, mediated staff disputes, and handled customer complaints.
• Participated in staff training. Supervised front counter staff.
Employment History
Retail service specialist, Oreilly Auto Parts, Commerce, TX (2007-2011)
Office supply, Staples Office supply, Irving, TX (2011-2011)
Receptionist, Quality Tax Services (2012-current)
Education
Commerce High, Commerce, TX (1999-2003)
Diploma
Texas A&M-Commerce, Commerce, TX (2007-2008)
All level education certification
Community Involvement
Committed to community service, Volunteer history includes involvement in public schools, church, and work
with the elderly.
References available on request
Contact this candidate