Customer Service Sales
Resume:
IDRIS BOROKINI
**** ****** ***, ***. *** . Forest park, IL 60130 . *************@***.*** .
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OBJECTIVE To obtain a position where I can utilize my Electrical
Engineering background, leadership skills, and work experience
to ensure the company's success.
EDUCATION University of Illinois at Chicago (UIC): College of
Engineering
Bachelor's of Science: Electrical Engineering
Harold Washington College
Associate's of Science: Pre-Engineering Curriculum
Oakton Community College:
Classes: Programmable Logic Controls & Advanced PLCS.
SENIOR DESIGN PROJECT "Breathalyzer Wristwatch"
. Designed a portable and cost effective breathalyzer
watch
. Prepared a budget to estimate design and mass production
cost
. Created a design schedule and timeline to illustrate
each design task and critical deadlines
. Created a user interface of the product
PLC PROJECT: "Tech Track "
. Programmed a Tech Track using Allen Bradley PLC and HMI
Panel View
. Used HMI Panel View terminal to operate the track
. Three different modes of operations Main, Manual and
Auto
. Track includes three different stations
SKILLS PLC Programming: RsLogix 500, All Microsoft Office Suites, NI
Multisim, Java, MATLab, LT Spice, Simulink, Solidworks,
Assembly Language, HMI PanelView: PanelBuilder 32,C Cad
TOOLS/
EQUIPMENT Signal Generator, Digital Oscilloscope, Frequency Analyzer,
Vector Network Analyzer, Microcontrollers, Engineering
Precision level, Multimeter
EXPERIENCE Kubota Engine America
Chicago, IL
Sales Engineer
Oct 2014 -Present
. Advise customers about technical issues, product
performance, and other concerns
. Assist distributors and company engineering with the
application process
. Solicit new business and expand current business with
all regional accounts
. Develop and maintain a project management database for
new customers and application
3D Systems
Chicago, IL
Innovation Specialist
December 2013 -Jun 2014
. Traveled to multiple locations to train and perform
maintenance on 3d printer
. Trouble shooting 3d printers including software and
hardware
. Complete Customer Service reports including time sheets
and expense reports
. Demonstrated and sold 3d printers to consumers
Samsung
Chicago, IL
Field Sales/Service Representative,
October 2012 - Sep 2013
. Selling Samsung devices to customers
. Conducted consumer facing activities- demonstrating key
features, assist customers with setup of devices and
trouble shoot issues
. Improved product sales by displaying and educating
potential customers about products
. Complete call reports and filed paperwork daily
National Opinion Research Center
Chicago, IL
Telephone Interviewer
August 2009 - August 2012
. Conducted medical-related surveys on behalf of the CDC
to respondents on the phone
. Helped to increase amount of surveys completed to pass
company's quota
. Received awards for performance and attendance
. Was tasked with the most challenging projects
ACTIVITIES National Society of Black Engineers (NSBE): Active Member
Institute of Electrical and Electronics Engineers (IEEE): Active
Member
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