Administrative Assistant
Resume:
MARCUS D. SANDERS
OFFICE ADMINISTRATION
Highly motivated professional transitioning from the military with a broad range of skills in office procedures and
operations. Expertise in supporting executive level staff and providing high end customer service. Critical thinker with the
ability to communicate with all levels of staff, solve problems, and provide outstanding administrative support.
Demonstrated supervisory and management skills that enhance productivity and drive sustained business performance.
Experience handling financial duties and improving office efficiencies to ensure a smooth running operation.
A REAS OF EXPERTISE
Active, SECRET Security Clearance Administrative Support
Attention to Detail Correspondence Drafting
Customer Relations/Support/Service Office Management
Pay and Benefits Counseling Records Management and Time Keeping
E D U C AT I O N / S K I L L S
DoD, United States Navy, Honorable Discharge, received September 30, 2013.
Bachelor of Science, Business Administration/Human Resources, Strayer University, Degree In Progress; graduation
expected December 2015 (current GPA 3.57)
Computer: Microsoft Office Suite, SharePoint, QuickBooks, MMPA, PeopleSoft and WEBTA Payroll, and Social Media
Applications
PROFESSIONAL EXPERIENCE
DoD, United States Navy, Virginia Beach, VA 2007 – 2013
Personnel Specialist, HR, E 5 (2009 2013)
11629 MONAGHAN PLACE, APT . 110 WAL DORF, MD 20602 773-***-**** MARCUS .*******.**@*****.***
Provided guidance to employees on compensation, benefits, and employee and labor relations matters. Prepared employee
contracts that detailed “obligations of service” and bonus structures. Maintained comprehensive knowledge of all military
rules, regulations, and instructions as they related to pay and benefits. Initiated soldiers’ household goods shipment
paperwork and handled all necessary travel arrangements. Ensured soldiers received all advanced pay, back pay, and
allowances to which they were entitled. Processed paperwork for vacations and separations from the military. Created and
issued ID cards for all service members. Accurately maintained and updated employee files.
Served in two positions Personnel Specialist/Administrative Assistant simultaneously.
Conducted new hire orientations and presented indoctrination courses.
Served as the primary contact regarding anything benefit and or pay related.
Accurately maintained and updated employee files.
MARCUS D. SANDERS
PROFESSIONAL EXPERIENCE (CONTINUED)
Yeoman, Administrative Assistant, E 5 (2007 2013)
Supervised seven direct reports and ensure all work remains on schedule and accurate. Performed a wide range of
administrative support duties, including typing, mailing, filing, faxing and distributing correspondence. Screened telephone
calls, visitors, and incoming correspondence. Collected and organized data for company policy, reports, and assignments.
Provided guidance to employees on company policies, instructions, and memoranda.
Selected to stand in as Acting Leading Petty Office when he was out of the office.
Provided excellent executive and administrative support, including scheduling and administering business calendars.
Articulately and diplomatically handled face to face communications, phone calls, and written correspondence,
building positive rapport and promoting public relations.
Conducted daily operations in a professional environment and carried out policies that ensured timeliness,
efficiency, and chain of information structure.
Served as go to point person for team members, providing all necessary support, identifying and addressing urgent
matters, and ensuring proper and timely follow through.
Took on special projects and responded to any issues that arose, providing appropriate resolution.
11629 MONAGHAN PLACE, APT . 110 WAL DORF, MD 20602 773-***-**** MARCUS .*******.**@*****.***
VOLUNTEER EXPERIENCE
Boys and Girls Club, Guam 2010 2012
Assisted organization’s staff with facilitating after school and weekend programs for Children to participate in; Sports
competitions, academic decathlons, and holiday parties are amongst the most popular activities. Provided guidance,
mentoring, and instruction to those that wanted help.
Chicago Military Academy – Bronzeville 2006 – 2008
Acted as office receptionist and file clerk during summer months. Assisted school’s guidance counselor and executive
secretary with day to do office tasks.
MARCUS D. SANDERS
R O F E S S I O N A L R E F E R E N C E S :
P
Mrs. Sheryl Phillips
Executive Assistant, Chicago Military Academy Bronzeville
17305 South Kedzie Ave.
Hazel Crest, IL 60429
Ms. Geneva Gilmore
Administrative Officer, Maranatha Christian Academy
11629 MONAGHAN PLACE, APT . 110 WAL DORF, MD 20602 773-***-**** MARCUS .*******.**@*****.***
7043 South Elizabeth Street
Chicago, IL. 60636
Mr. Travis Scott
Yeoman First Class, United States Navy
USS Oak Hill (LSD 51)
FPO, AE 09573
Mr. Stephone Scott
Logistics Specialist Second Class, United States Navy
Strkfitron Eight Three (VFA 83)
Naval Air Station Oceana
733 Operations Drive
Virginia Beach, VA 23460
Mr. Stephen McCoy
Master At Arms Second Class, United States Navy
United States Naval Academy
121 Blake Road
Annapolis, MD 21402
11629 MONAGHAN PLACE, APT . 110 WAL DORF, MD 20602 773-***-**** MARCUS .*******.**@*****.***
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