Monica A. Rodriguez
*** **** *** ****** *******, NJ 07011
*********@*****.***
Objective
My professional and educational objective is to obtain a receptionist or billing position that will utilize
my acquired experience, professional skills, while enabling my strong organizational skills,
educational background and ability to work well with others.
Summary of Qualifications
I am a hard worker, very structured, organized and responsible individual. I have the ability to adapt
and handle the pressure of a busy environment as well as multitasking. I am also people oriented
and have great attention to detail. I can work efficiently on a team or alone.
Work of Experience
11/2013 Present St. Joseph Hospital Dental and Oral Surgery Clinic Paterson, NJ
Senior Patient Account Representative
• Post private and insurance payments and adjust all accounts
• Complete all Pre Authorization, Pre Certifications and handle all denials of claims
• All commercial, government, third party and private billing
• Manage all patients financial inquiries and payment arrangements
06/2011 11/2013 Jersey HealthCare Resources Hackensack, NJ
Durable Medical Equipment Assistant
• Answer telephones and arrange equipment delivery appointments
• Assist patients’ with account adjustments and payments
• Co insurance and third party billing
02/2008 05/2009 West Broadway Dental Paterson, NJ
Dental Receptionist
• Ensure all patients’ files are updated and current
• Receive payments and adjust patients’ accounts
• Answer telephones, set appointments, and check patients’ insurance eligibility
Education
Passaic County Community College – Paterson, NJ
2010 Present Nursing Major
Lincoln Technical Institute – Paramus, NJ
2007 2008 Medical Coding and Billing
Skills
My computer knowledge consists of Microsoft Word, Office, Excel, Power Point, and Outlook. I am
knowledgeable of ICD 9, CPT, and HCPCS codes. I have knowledge in SoftDent dental software
and basic knowledge in Dentrix dental software. I am also familiar with managed healthcare
insurance plans and filling commercial claims. I am fluent in English and Spanish.
References
Available Upon Request