Customer Service Medical

Renee J. Gurley

**** ****** ***** **. *.W. Washington, D.C. 20001 202-***-**** ***********@*****.***

Objective

To obtain an entry-level Laborer position where I can apply my recent training and interest in the industry to become a contributing member to my company and the field.

Skills Summary

•

• Blueprint Reading

• Traffic Flagging Certification

• Construction Math

• First Aid CPR

• OSHA 10

• Maintenance Experience

• Medical Terminology

• Microsoft Excel, Word,Power Point

• Data Entry

• Clinical Services

• Computerized Medical Billing

• Office Communications

• MediSoft Proficient

• Online Claim Submission

• Patient Scheduling/ Schedule Management

• Insurance Eligibility

• HCFA Common Procedure Coding (HCPCS)

• ICD 9-Coding, CPT Coding

• Extensive Knowledge in the current HIPAA regulations

• Electronic Health Records

• Phone Communications

• Alpha/Numeric Filling

• Customer Service

• Organization Skills

• Health Care Billing

Relevant Experience

Kaiser Permanente Suitland, MD 8/2014 -9/2014

Ensures that all health information is managed and maintained in accordance with established regional, state, and federal guidelines.

Assist in obtaining complete authorization for release of information form and answers questions about release of information process.

Provides patient services and administrative support in the HIMS Department.

Ensures the appropriate processing, maintenance, and retrieval of patients medical records.

Ensures that all request for records are stamped with date received and logged in that correspondence log book.

Extremely organized and detailed oriented

The Specialty Hospital of Washington Washington, D.C. 12/20012-1/2014

Dietary Aide / Cashier

• Delivered Dietary Snacks to Diabetics

• Prepared food carts to be taken to the units.

• Unloaded and sanitized food carts after meals.

Oblon, Spivak, McClelland, Maier & Neustadt Alexandria, VA 8/2012-9/2012

Temporary Summer Employment

• Legal Secretary Assistant

• Collecting and organizing client information

• Mail clerk

• Complying, verifying and categorizing data

• Copying, faxing paperwork

Levy Restaurants - Nationals Park Washington D.C 06/2012 -10/2012

• Cashier

• Food Server

• Rood Runner

District of Columbia Housing Authority Washington, DC 06/2011 – 08/2011

Assistant Clerk /Summer Intern: Assistant Clerk

• Answered phones

• Greet costumers

• Handled office supplies

• Make copies of important documents

• Filled paper work

• Arranged and attended office meetings

F.E.M.A Washington, DC 06/2010 – 08/2010

Federal Emergency Management Agency US Department Of Homeland Security

• Office oriented work involving computer input

• Filing

• Delivered mail form office to office

Education

• MedTech College

529 14th Street Northwest Medical Office Specialist Diploma 09/2011-04/2012

Washington, D.C. 20045

• Medical Billing & Coding Associate Degree 12/2013-Present

• Dunbar Senior High School 08/2007-06/2010

1301 New Jersey Avenue Northwest High School Diploma

Washington, D.C. 20001

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