Project Quality Assurance

Jinusha Joseph *****,

Gardner Dr,

Email: ********@*****.*** Alpharetta, GA 30009

Contact: 479-***-****

Summary:

• 6.5 years of diversified IT industry experience in the areas of Software Quality Assurance Testing.

• Experienced in testing Point of Sales (POS), Retail, Automotive, Handheld devices, Medical

device, and Mobile (IPhone) applications.

• Strong experience in preparing Test Scenarios and Test Scripts for Automated Testing for various

software applications.

• Good understanding of Software Development Life Cycle (SDLC), Standards like CMM Level 5,

SPICE, Methodologies and Validations to ensure complete Quality Assurance

• Experience in Manual and Automated testing. Extensively used automated test tools like Quality

Center, QTP and NI Test stand

• Experience in web services testing and validation of XML messages using SOAP UI.

• Strong experience in Test management, creation of Test plan, Test design, Test analysis, Test

techniques, Test strategy, Test cases and scenarios, from product or system requirements for

embedded systems, Client/Server, Web applications

• Strong exposure to multiple testing methodologies including V-Model, Prototype, Iterative and

Agile (Scrum) Model

• Experience in Black Box testing that included manual project testing and regression testing.

• Proficient in Risk analysis and Risk based testing and skilled in quickly adapting to priorities in

Multi-Platform Environments like Windows, IBM 4690 and UNIX/LINUX

• Experienced in successfully handling multiple tasks and projects both independently as an individual

contributor and as part of a team.

• Proven ability in leading critical projects, managing teams and as a successful mentor.

• Experience in providing estimates, quality metrics and reports to project management.

• Strong skills in back-end testing using SQL Queries on SQL SERVER, MS Access.

TECHNICAL SKILLS:

HP Quality Center, Rational Clear quest, HP Application Lifecycle Management (ALM),

Testing tools

QTP 8.2, Soap UI, NI Test Stand, LAB Windows CVI, PVCS Version

Tracker, Test Director, Rational Clear Quest

Operating Systems Windows, Linux, Unix, Windows CE 5.0, Windows Mobile 2005,

Toshiba 4690 v6.0

Programming C, C++

Languages

Domain POS/Retail, Automotive, Telecom

Database SQL Server2008, MS Access

Scripting Languages VBScript, XML, Perl Scripting

Requirement Tool PVCS Version Manager, Visual Source Safe, SharePoint, Rational Clear case

Test Ware Preparation and Test Conditions, Test Scenarios, Test Plan, Test Cases, Test Scripts and Traceability

Review Matrix

Test Strategies Defect Management, Web Testing, Functional Testing, System Testing, Regression

Retesting, Sanity, Stress, Endurance, Localization testing, Compatibility Testing,

Installation, Security, User Acceptance Testing

EDUCATION:

Master of Technology in Instrumentation and Control Systems from National Institute of Technology,

Calicut, India

Bachelor of Technology in Electrical and Electronics Engg from Mahatma Gandhi University, Kerala, India

ACHIVEMENTS/Certifications:

1. Got “Quality Performance Award” in Delphi for exemplary performance.

2. Received “Excellence Team Work” Award in Delphi for the contribution to BCM Products.

3. The client appreciation for successful delivery to the both Wal-Mart and Delphi projects.

4. Software Engineer Level-1 (SW-1), Independent Testing and Verification Level-1 (ITV-1) and Systems

Engineer Level-1 (SE-1) certified by Delphi Global Software College

WORK EXPERICENCE:

PROJECTS:

Client: Walmart (Bentonville AR) From May’ 2014 to Oct 2014

Title: Sr. Tester (Manual/Automation Lead)

Project Name: 3P /substantiation (Point of Sale)

Description: This project is to enhance the capabilities of Wal-Mart POS register to accept (WIC, FSA, SNAP)

directed spend cards and transactions which require “substantiated approvals” for the redemption or discounting

of certain items. These are 3rd party payment gift cards. 3P give these gift cards to their customers as an

Incentive/promotional Program. In Phase2, Project scope was to accept multiple cards in a single transaction,

multiple programs in single card and provide more discounts to the customers.

Project Name: Mobile Scan & Go (Point of Sale)

Description: Mobile Scan & Go application enables customers to use personal devices (IPhones) for the scanning

and bagging portion of the Wal-Mart checkout process and once the shopper is done with scanning items then

this cart can be transferred to register and payment can be done at register.

Project Name: MCX (Money Center Express)/MSX (Member service Express) (Point of Sale)

Description: This register is for purchasing and reloads shopping cards/gift cards. It also provides services like

phone card and purchase/reload of money card/pak, credit card payments, money order services, atm transactions.

Role & Responsibilities:

• Worked as QA lead and onsite coordinator to coordinate the activities between

offshore team and Project Stake Holders.

• Analyze requirement document and coordinate with Business Analyst to clarify and

baseline requirement and also prepare project test plan.

• Develop, execute, and maintain both manual and automated test cases and test data

for system, regression and sanity testing.

• Developed test automation scripts using VB script in QTP for regression testing by

applying checkpoints, Recovery Scenarios, parameterizations, synchronization

points, regular expressions, built in functions and user defined functions for

POS applications

• Prepare Requirement Traceability Matrix document to map the requirements to test

cases

• Review team deliverables.

• Defect tracking and Configuration management using HPALM.

• Tested POS Registers/Terminals and backend Toshiba 4690 UNIX Controllers.

• Validated the functionalities using the different debit readers like VeriFone MX 915,

MX 860 and Ingenico i6550 and iSC250

• Allocate tasks, communicates project status and participates in Pre-Verification event.

• Report progress of testing in accordance with schedules to management

• Coordinate with development teams identify cause and potential solutions based on

system requirements in a multivendor environment.

• Trained and coordinated onsite and offshore team

• Participated in user acceptance testing

• Performed backend testing using UNIX and SQL commands.

• Performed XML request/response verification using SOAPUI tool.

• Attended daily Scrum Meetings.

• Worked with global cross functional multivendor team.

Environment: HP ALM 11.0, Toshiba 4690, UNIX, XML, PUTTY, Citrix, Windows NT/XP,

VT Tester, SOAPUI, Microsoft Office Suite 2010

Client: Delphi Automotive Systems From Nov’ 2008 to Oct’ 2011

Title: Sr. Quality Assurance Analyst (Manual and Automation Lead)

Project Description:

The project dealt with Body Control Module (BCM) testing for Ford vehicles the driving of

interior and exterior lights. It ensures electric protection of loads in an event of a short-circuit

or prolonged voltage spike due to abnormal functioning. It has self-diagnostics (fault

detection) and follows Unified Diagnostic Service (UDS) to allow external devices to

troubleshoot, fix and monitor vehicle electrical health.

Role & Responsibilities:

• Analyze requirement document and coordinate with system engineers to clarify and

baseline requirements and finalize RAR document.

• Develop, execute, and maintain test cases/test scripts for system, regression and sanity

testing

• Review team deliverables, audit cross team deliverables.

• Defect tracking and Configuration management.

• Prepare Requirement Traceability Matrix (RTM) documents using tool ‘Reqtify’ from

Product Definition document and Functional Test Plan

• Prepare testing reports and analysis reports.

• Coordinate with development team to identify cause and potential solutions based on

system requirements.

• Ensure QA process standards are met during each cycle.

• Build automation framework in NI Test Stand

• Work on Perl scripts for generating test plans from Test Stand scripts.

• Defects reporting and retesting.

• Excel macros for automatic generation of defect details in System Test Report from

excel based defect tracker reports from PVCS.

• Worked as Validation team lead for BSG_E and BSG_S.

• Allocate tasks, communicates project status and participates in Pre-Verification event.

• Report progress of testing in accordance with schedules to management.

• Training and capability improvement of team members.

• Support other BCM team during their review of work products.

• Maintenance of manual test tool “DHT” developed using Lab windows CVI

• Document best practices for developing department knowledge base.

• Participate in closure of project meetings and document lessons learnt for projects.

• Worked on projects using the iterative model through the different phases of the

STLC lifecycle

Environment: Microcontroller, Exotest Card, Automated Test Equipment like NI Test Stand,

Lab windows CVI, Rational Clear Case, Clear Quest, Reqtify, SharePoint 2007, PVCS

version Manager, PVCS tracker, Excel Macro, Perl

Client: Symbol Technologies From Apr’ 2007 to

May’ 2008

Title: Quality Assurance Analyst (Manual/Automated)

Project Description:

The project involved in testing client’s different mobile computing devices. Both manual and

automation testing methodology were applied.

Role & Responsibilities:

• Flashing OS images to devices: - Windows Mobile 2005 and WinCE 5.0

• GUI bug fixing of WinCE 5.0 and Window Mobile 2005 devices

• Experience in testing of PDA applications on GSM. Functional Testing of PDA device

(SMS, MMS, blue tooth etc.)

• LTK testing and NSTL Document preparation for localized images of Windows

Mobile 2005 devices

• DCP testing of WinCE devices

• Reporting Defects and retesting

• Defect tracking, Symbol’s proprietary tool, Extranet Program Info Center (EPIC) used

for bug tracking

Environment: Windows CE 5.0, Windows Mobile 5.0, Windows CE.NET Test Kit (CETK),

Platform builder 5.0, ExtranetProgramInfoCenter

Client: General Electrical Locomotive From Jan’ 2007 to May ‘2007

Title: Quality Assurance Analyst (Manual)

Project Description:

Locomotive downloader & viewer tool is used to download and view images and video from

a media unit installed in GE locomotives. The scope of the project was to enhance the tool

with features including an improved downloader module that download VAM (video-audio

parameter) files from various media units, improved calibration module that play the latest

VAM files from media units, new feature to display monitoring parameters in graphical form,

CD writer support etc.

Role & Responsibilities:

• Study and Analysis of Functional Specifications provided by the client

• Creation of Test Cases and documentation

• Functional (Unit & Integration) & Regression Testing

• Memory leak testing

• Reporting Defects and retesting

• Support to client during user acceptance testing

Environment: Windows 2000/XP, .NET framework, Visual source safe, Test Director.

Client: General Motors R&D From Sep’ 2006 to Dec’

2006

Title: Quality Assurance Analyst (Manual)

Project Description:

The project was involved in the design and development of a web based application which

would enable the GM employees to create a technical database (technical dictionary).

Role & Responsibilities:

• Study and Analysis of Functional Specifications provided by the client

• Creation of Test Cases and documentation

• Functional & Regression Testing

• Reporting Defects and retesting

Environment: Struts, JSP, JavaScript, Windows XP, Oracle 9i, SQL, Quality center, Visual

source safe

Client: Saint Jude Medicals From Sep’ 2005 to

Aug ‘2006

Title: Quality Assurance Analyst (Manual/Automated)

Project Description:

The project involved enhancement and porting of the application from VX-Works to Linux

operating system. The Porting project also involved migrating the existing Bradycardia and

Tachycardia applications onto the new Next Generation Programmer (NGP) platform.

Role & Responsibilities:

• Execution of the test cases. The familiarity gained with the functionality of the

product was later used in developing documentations

• Defect tracking and Configuration management. VSS was used as configuration

management tool

• Manual testing in multiple cycles to test functionalities

• Automated Testing using client’s proprietary test tool PRATS

• Documentation

• Executed user acceptance testing on behalf of the client.

Environment:

Monta Vista Linux, Prats, Script-runner, Quick Silver, Visual Source Safe.

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