Customer Service Manager

Ricardo London

Certified Pharmacy Technician

**** ********* ****** - *** *****, CA 92123

********@*******.*** - 858-***-**** HM 619-***-**** CELL

I'm a current Certified Pharmacy Technician looking for advancement in the Pharmacy field.

Work Experience

Pharmacy Technician

OptumRx UnitedHealth Group

-

Mission Valley, CA

February 2013 to February 2014

Responsibilities

Working the Traditional Mail Service department and also Prior Authorization department via

phone, fax, indexing, i.e calling customers, doctors office and nurses and submitting prior

authorizations for members.

Accomplishments

Became part of the new department in Mission Valley for Prior Authorization

Skills Used

Indexing, faxing, and phone calling to doctors, LTC, facilities, nursing stations.

Also customer service over the phone

Inventory Specialist at the retail level daily operation

Pharmacy Technician

Equity Staffing

-

Colorado Springs, CO

February 2013 to June 2013

Responsibilities

Working the Traditional Mail Service department

Accomplishments

Becoming hired as full-time employee via Equity Staffing company

Skills Used

Becoming certified at OptumRx as a Data Entry Technician and working in the Department of

Traditional Mail Service, and also customer service.

Certified Pharmacy Technician

Rx Relief

-

Fresno, CA

September 2011 to February 2013

Im a on-call Pharmacy Technician for Rx Relief and working at locations in the greater San

Diego area & also traveling to Riverside county and working, performing pharmacy duties:

answering phones/customer services for the patient and filling prescription as a daily duty

Medical Lab Supply Assistant

Manpower/The Scripps Research Institute

-

San Diego, CA

May 2012 to June 2012

Lab supply assist (Temporary Assignment)

Working as a Lab Supply Assist

Helping ship pharmaceuticals

Order comes in and stock items into proper storage

Collects the correct items and ships

Pharmacy Technician/Inventory Specialist

CVS/Pharmacy

August 2006 to June 2011

From 8/06/2006 to 06/24/2011

Supervisor name: Lauren Sylvia- Pharmacy Manager

Phone number: 619-***-****

Job title: Pharmacy Technician/Inventory Specialist

Duties performed: - Inventory Specialist for the pharmacy ordering from the QI, OV, and

monitoring BOH.

- Performed cycle count daily (morning & evening), and process prescriptions at drop-off.

- Cycle counted McKesson on a daily routine and maintained daily communications with the

lead tech.

- Performed cashier duties and processing confidential material

Material Coordinator

Manpower Staffing, INC

June 2004 to July 2006

Duties performed: - Coordinate daily preparation of static materials, disturbed material for

mother broads

- Prepare the assignment and input part number into computer after finishing assignments.

- Manage ordering, distribution and storage of products.

Education

Licenses Pharmacy Technician

United Educational College former United Educational Institute -

San Diego, CA

2004 to 2004

Computer Information Specialist

Coosa Valley -

Rome, GA

1998 to 1999

Business Administration

Fort Valley State -

Fort Valley, GA

1990 to 1991

General Diploma

East Rome High -

Rome, GA

1986 to 1990

Skills

Data Entry, Prior Authorization (via phones, faxes, indexing), TMS (traditional mail service),

Cashier (retail, hospital, clinics), Inventory Specialist (retail/clinical), Pain Management,

Material Coordinator

Links

http://indeed.com/me/Ricardo_London25

Military Service

Service Country: United States

Branch: Navy

Rank: E4

January 1991 to January 1995

I was in communication via systems (modem, monitors, and frequencies) in the military. Became

a shift leader and data processor after attending school (Radioman A School) in San Diego.

Awards

Data Entry

February 2012

Became certified at OptumRx

Certifications

Prior Authorization Technician

September 2013 to Present

Became certified during a 4 week program at United Health Group Company for OptumRx

Additional Information

Hard-worker and very prompt. Enjoy helping and learning. Willing to work overtime and staying

late to get the work finished

Contact this candidate