Administrative Assistant Management

DA’NELLA D. SARTOR

*** ***** ***** ****** • Weirton, WV 26062 • 412-***-**** • ************@*****.***

ADMINISTRATIVE ASSISTANT

Top-notch administrative professional with a proven track record of providing high-quality and timely support in various industries, including healthcare. Consistently leverages organizational capabilities to facilitate a well-run, streamlined office operation. Highly skilled coordinator who plans, executes, and completes projects on time and within budget. Proven ability to evaluate workflow processes and implement improvements to increase productivity and efficiency. Able to train and develop new employees to become productive team members. Excels working in either team or independent environment. Excellent communication skills used to interact with physicians, directors, nurses, associates, vendors, and clients.

AREAS OF STRENGTH

Operations Management Administrative Support Process Improvement

Confidentiality Project Management Training & Development

Relationship Management Records Management Communications

PROFESSIONAL EXPERIENCE

Highmark Blue Cross Blue Shield, Pittsburgh, PA 1998 – 2014

Administrative Assistant/Director

Assisted in daily operations of a well-known healthcare institution by providing administrative support and coordinating projects and activities. Provided administrative support to management team, including physicians, directors, nurses, and associates. Completed various high-level projects involving management and associates. Set appointments and coordinated meetings, including handling travel arrangements and conferences. Conducted new employee orientation, including technology training. Maintained and provided corporate account reports as required. Monitored office supplies, ordering as necessary. Maintained and managed confidential and sensitive information. Ensured proper operation of equipment by completing preventive maintenance requirements. Calculated statistics in Excel. Recorded accurate minutes.

• Improved professional skills by attending various medical and administrative seminars.

Allegheny Personnel Services, Pittsburgh, PA 1998

Scheduling Coordinator

Provided administrative support, including answering phone calls, setting appointment, and other clerical tasks as required. Operated general office equipment.

West Liberty State College, West Liberty, WV 1995-1997

Resident Advisor

Ensured safety of resident and enforced all policies and guidelines. Assisted in staff development.

EDUCATION & TRAINING

Bachelor of Science, Business Administration (Finance),

West Liberty State College, West Liberty, WV 1996

Technical Skills:

Microsoft Office Suite; Visio; Concur Software

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